Senior Manager, User Experience
ConsultNet LLC - Seattle, WA

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Seattle, WA

Direct Hire

Pay Range: $125K + 10% Bonus

Job Description:
The Senior Manager, User Experience is responsible for designing best-in-class customer experiences for company brands. The role provides direction and day-to-day management of User Experience Designers and closely partners with the product and development teams to deliver innovative and differentiated products.

Develop user interfaces that are clean, easy and intuitive, which incorporate the latest technologies, customer feedback, and UX best practices

Create a vision for the User Experience Design team and communicate goals, using coaching and mentoring skills to help broaden their skill set

Conduct Front End analysis, interviewing, focus groups, requirements gathering

Use storyboarding, user scenario development, high level use case definition, user and task analysis, to capture and develop user requirements and integrate elements into user interaction designs

Create, evaluate and modify high and low fidelity prototypes to support development process

Design and develop usablity testing plans. Plan, coordinate and facilitate usability tests

Lead training classes on usability, interface design and information architecture

Promote user centered design principles throughout the organization

In conjunction with technical leadership, define design approaches and solutions, contribute to cost/benefits &risk analysis and presents finding / recommendations

Communicate effectively across the organization, from developer to executive

Create a culture supportive of individual contribution and teamwork

Required Skills:
6+ years experience in visual design, information design, interactive design and production including knowledge of HTML5, AJAX, JSON and latest design / development trends for different devices; Minimum of 2-4 years proven experience as a lead

Ability to work both at a strategic and tactical level with a broad understanding of the business drivers for design deliverables

Proven ability to lead high performance teams

Applicants must have a strong portfolio that shows a variety of successful web/mobile application solutions, including visual and interactive design, concept development and communication

Portfolio and resume must include experience working on large, high traffic e-commerce sites

Experience collaborating closely with usability and conducting iterative prototype testing is critical

Bonus/Soft Skills:
Must have strong communication, interpersonal, and presentation skills, and be able to work well in a collaborative team environment

Ability to work well in a team and give and receive feedback in a constructive and collaborative way

Applicants must be flexible and able to adapt well to changing priorities in an exciting, fast-paced media company

Must be very organized and self-motivated and have the ability to manage projects on tight deadlines

Bachelors Degree required, Masters Degree preferred

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