Senior Medical Billing Associate
Texas Tech University 159 reviews - Midland, TX

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Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments.

Major/Essential Functions
  • Pre-registers new patients for designated clinics and updates return patient information as necessary.
  • Conducts in-depth interview with patients to verify insurance coverage and collect essential data for filing accurate claims.
  • Screens unfunded patients for financial assistance programs; disseminates information and answer questions regarding financial resources.
  • Coordinates eligibility requirements with local hospitals to implement indigent programs governed by them.
  • Establishes payment plans in accordance with guidelines to help patients manage payment of bills.
  • Processes insurance claim forms and follows-up with third party payer sources. Re-bills insurance companies or other third parties to secure payment.
  • Follows-up with insurance companies on claims when payment is not received within designated timeframes.
  • Contacts patients/clinic staff to obtain or correct information on claims in order to resolve payment issues.
  • Answers patient billing questions verbally or in writing.
  • Receives and processes insurance and patient payments.
  • Audits credit balances and refunds payer when overpayments occur.
  • Contacts patients regarding outstanding balances and follow up on previous patient commitments.
  • Refers delinquent accounts to collection.
  • Maintains accurate, up-to-date file on patient.
  • Compose appropriate correspondence to patients, agencies and departments.
  • Attends seminars/training sessions to keep current on new programs available for assistance to patients.
  • Other duties as assigned.

Occasional Duties

  • A minimum of a high school diploma or equivalent.

  • Five (5) years of office experience with two (2) of those years in billing or collections.
  • At least three (3) years of service at TTUHSC in the Medical Billing Associate program and a current performance appraisal with a rating of meeting or exceeding expectations.

Preferred Qualifications
Preferred Education:
  • A Bachelor’s degree in a related area.
Preferred Experience:
  • Three (3) years of billing or collections experience within a healthcare environment.

Security Sensitive?

Security Level (TTU only)

Does this position work in a research laboratory?

If yes, are select agents used in this laboratory?

Pay Basis
Semi-Monthly (Non-Exempt)

Job Type
Full Time

Texas Tech University HSC - Permian Basin

Work Location

Zip Code

Job Open Date

Job Close Date

Special Instructions to Applicants

Physical Demands

Salary Grade

Hourly Pay Range
12.27 - 17.49

Monthly Pay Range
2126.80 - 3031.72

Internal Candidates Only?

Internal Cand Open Date

Internal Cand Closing Date

EEO Statement:
The entities of the Texas Tech University System are Equal Opportunity Employers and employ without regard to sex, race, color, national origin, religion, age, disability, genetic information, status as a disabled or Vietnam era veteran, or other protected classes.

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About this company
159 reviews
Beginning in 1969 as Texas Tech University School of Medicine, today Texas Tech University Health Sciences Center is a six-school university...