Senior Patient Services Specialist (Sr. PSS)
Texas Tech University - Lubbock, TX

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This position is responsible for assuring smooth operation of the clinic patient flow and serve as primary contacts for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Ability to communicate effectively with a variety of people. Ability to understand and follow instructions. Work is performed in usual clinic conditions and requires a high degree of contact of both direct with patients, HSC staff, and insurance companies. Employees have cash handling responsibilities.

Major/Essential Functions
Employee will be responsible for working self-pay patient accounts by telephone and in clinic;working with clinic patient services staff to ensure correct patient demographic and insurance information is obtained for clinic visits and surgical procedures;helping with collection of surgery deposits as needed in clinic.

Occasional Duties

Qualifications
Education:
A minimum of a high school diploma or equivalent.

Experience:
  • A minimum of five (5) years of general office experience.
  • A minimum of two (2) years in a clinic or physician’s office.

    OR
  • At least three (3) years of experience at TTUHSC in the Patient Services Program, documented completion of all relevant IDX training and a current performance appraisal with a rating of meeting or exceeding expectations.

Preferred Qualifications

Security Sensitive?
Yes

Security Level (TTU only)

Does this position work in a research laboratory?
No

If yes, are select agents used in this laboratory?

Pay Basis
Semi-Monthly (Non-Exempt)

Job Type
Full Time

Campus/Unit
Texas Tech University HSC - Lubbock

Work Location
Lubbock

Zip Code
79430

Job Open Date
06/14/2013

Job Close Date

Special Instructions to Applicants

Physical Demands

Salary Grade
510

Hourly Pay Range
12.27 - 17.49

Monthly Pay Range
2126.80 - 3031.60

Internal Candidates Only?
No

Internal Cand Open Date

Internal Cand Closing Date

EEO Statement:
The entities of Texas Tech University System are Equal Opportunity employers and are in compliance with Title VII of the Civil Rights Act of 1964 as amended, Texas Commission on Human Rights Act (Texas Labor Code, Chapter 21), Americans with Disabilities Act as amended, and employs without regard to sex, race, color, national origin, religion, age, disability or status as a disabled or Vietnam era veteran.

Quick Link
http://jobs.texastech.edu: 80/postings/55000

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