Posting Job Title: Senior Product Manager, Cloud Services
Requisition #: 131394BR
Posting Location: United States - Virginia - Herndon
Area of Interest: Product Management
Position Type: Full Time
Posting Job Description:
The Time Warner Cable Corporate office based in Herndon, Virginia currently seeks a Senior Product Manager of Cloud Services for our Business Services Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
Lead the Time Warner Cable business customers’ cloud and portal strategy and define portal cross product functionality requirements as a single entry point for online purchase and management of TWC commercial products. Work with eMarketing to provide a seamless customer purchase and product configuration experience across all commercial products.
Develop a portfolio of commercial cloud products and services such as messaging, collaboration, storage, virtual compute and productivity. Coordinate with a wide variety of functional areas to identify and assess cloud product opportunities, define product requirements, determine pricing strategies, and quantify financial returns. Manage the product throughout all stages of the product development life cycle (concept, definition, development, release and post-release activities). Ensures strategic revenue objectives are achieved.
Drive internal and external teams to meet the goals outlined in the product development plans. Negotiate contract business terms to support plans; anticipate customer needs for commercial cloud products and develop requirements from customer needs. Identify new product and service solutions with internal and external development partners to determine the best solution to fulfill product and business requirements; Identify product improvement areas and work cross-functionally to implement these improvements through development of clear functional requirements. Serve as liaison between sales, marketing, business operations and development teams for product definition and product requirements. Drive product development cycle, represent and champion the product during the development lifecycle. Develop Product Guide in preparation for launch. Partner with Marketing and TWC Regional resources to develop and deliver go to market plans, provide subject matter expertise for product testing, release and launch planning. Communicate the product vision, requirements, progress/status and organizational needs to all levels in the company including executive management while delivering new products or product enhancements on-time and within budget.
5+ years of product development experience operating in a cross-functional/matrixed environment in a telecommunications, or cloud services provider organization. B2B experience and in-depth understanding of cloud services and technology required. Experience with Microsoft services required. Experience with IP based voice services and unified messaging / communications required. Software and/or portal development experience preferred. Experience writing detailed product requirement documents covering product, features, business and functional requirements. Experience working with cross functional teams to develop products and services. Solid understanding of product development / product management life-cycle; 3 years of Product Development and Program Management experience in data or cloud services. 5+ years of overall business experience with experience in a high technology/telecommunication services environment strongly preferred; Ability to build interdepartmental relationships; Excellent written and verbal communication skills as well as analytical and documentation skills; Display a passion for customer use case of telecommunications, collaboration, mobility and productivity services across small to medium sized businesses. Able to multitask and perform in a fast paced and changing environment with minimal direction and supervision; Strong personal work ethic; Product development lifecycle management, requirements process and methodologies.
Product development and Management Association (PDMA) membership and NPDA Certification a plus; MBA a plus
Education and Experience:
Bachelor's degree (B.A. or B.S.) from four-year college or university and at least 5 years related experience with a minimum of 3 years cloud product management / development experience; or equivalent combination of education and experience; preferably with a data cloud service provider, LEC, cable operator (MSO), or Internet Service Provider (ISP).
Travel Requirements: - 15%
We are proud to offer a robust benefits package including medical, dental, vision, pension, a matched 401(k) plan, tuition reimbursement, and discounted services for employees who reside in a Time Warner Cable service area. Qualified candidates should apply online at www.timewarnercable.com.
FCC Unit_TWC: 10622
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...