Join the American Heart Association and take your career on a Mission - to build healthier lives, free of cardiovascular diseases and stroke. What's your motivation? Want satisfying work that makes a real difference in people's lives? At the American Heart Association we're working to prevent, treat and defeat our nation's No. 1 killer, cardiovascular disease. We have an excellent opportunity for a Senior Product Manager located in our National Headquarters, Dallas, TX.
Our Emergency Cardiovascular Care (ECC) Programs (CPR and related training) educate healthcare providers, caregivers, and the general public on responding to cardiovascular emergencies, cardiac arrest and stroke. ECC is dedicated to increasing public awareness of the importance of early intervention and ensuring greater public access to defibrillation. ECC programs train 13 million people every year.
The Senior Product Manager directs, and oversees the timely development, revision, fiscal management, and quality standards of assigned print, electronic, and online training content in emergency cardiovascular care for laypersons and/or healthcare providers. The Senior Product Manager is responsible for assessing market needs; developing product plans, proposals, and procedures; directing product development and production; building and overseeing product budgets; supervising the day-to-day and long-term work of project managers, paid consultants, vendors, and volunteers, and managing project coordinators; providing ongoing evaluation and revisions over the product lifetime; and ensuring high-quality products are delivered to market on time and within budget.
Additional Responsibilities Will Include :
Assesses market needs and analyzes customer feedback on existing products
Directs and oversees the work of assigned project managers and subcommittee volunteers during the development of assigned products
In concert with other Senior Product managers, manages project coordinators in performance of logistical, administrative, and other duties as assigned
Contracts with, directs and oversees the work of vendors and paid consultants during the development of assigned products
Works with internal and external staff, management, volunteers, and consultants during the development of assigned products
Prepares product development plans to include deliverables, development methodology, timelines, budget, and, in coordination with marketing and finance staff, projected return on investment Coordinates the development of videos, illustrations, and exams for assigned products
Manages and directs all pilots, betas, focus groups, field tests, and other studies associated with development of new materials; prepares and presents summaries
Works with relevant subcommittees and other, working groups, or task forces involved in product development processes for assigned products
Develops and executes budgets, RFPs, and contracts for all assigned projects in ECC Programs
Makes presentations about product development and current and forthcoming products to AHA staff and volunteers
Provides updates to ECC staff and volunteers on the status of products under development
Represents Product Development on appropriate Cross-Functional Teams
Serves on internal and external teams as requested
Upgrades personal knowledge of ECC programs and products on an ongoing basis. Increases knowledge of publishing and stays up to date on science relating to ECC
Takes the initiative in writing special reports and/or managing special projects as needs arise
Qualified candidates will have the following experience and background:
Bachelor’s degree required
Minimum of two to three years product development experience, with the ability to plan and monitor projects from inception through completion
Knowledge of ECC programs, products, policies, and procedures
Training as a provider for relevant courses
Functional understanding of OSHA guidelines and standards
Functional understanding of product development, including publishing
Ability to prioritize work assignments, meet multiple deadlines, and manage several large projects simultaneously
Understanding of group facilitation and meeting management
Interpersonal skills, including negotiation and conflict management
Ability to develop, monitor, and manage budgets
Strong desire to keep all stakeholders informed
Functional multi-program computer skills
Skills in effective oral and written communications
Ability to travel approximately 10% of work time and to work evening and weekends when necessary
Effective, decisive decision-making skills
Willingness and ability to build consensus among staff and volunteer
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.
To apply for this position or to see other opportunities with the American Heart Association please visit www.heart.org/careers. We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.
The American Heart Association is an Equal Opportunity Employer and works to prohibit discrimination and to assure fair and uniform treatment of applicants and employees in all aspects of Human Resources administration without regard to political or religious opinions or affiliations, membership or non-membership in employee organizations, age, sex, disability, race, color, national origin, religion, sexual orientation, marital status or any other non-merit factor.
American Heart Association - 9 months ago
The American Heart Association (AHA) is a not-for-profit organization devoted to the fight against heart disease and stroke (both among...