Senior Product Manager
ExtraHop Networks, Inc - Seattle, WA

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Do you want to solve problems instead of sitting through meetings? Do you work better as part of a small, focused team? Do you want to feel a sense of ownership in what you do and make a real impact? So do we. We are looking for individuals who love technology, appreciate elegant solutions to hard problems, and want to learn new things.

ExtraHop Networks is more than just the products we engineer and sell. We’ve built our company from the ground up with the idea of creating great jobs for great people. As a fast-paced startup, each day offers new opportunities to innovate in all areas of the company. We value quality and integrity in everything we do, from interacting with customers to developing the best technology in the industry. We are known as innovators and have received many awards for our team and our products, including Best of Interop, Seattle Business Magazine ’s Innovation of the Year, and 100 Best Companies to Work for in Washington, among others.

If you are a passionate Product Management professional who shares our philosophy, we would like to hear from you! In this key role at ExtraHop Networks, you will
  • Help define product direction in a fast-growing venture-backed company
  • Work side by side with an extremely talented technical team to bring game-changing technology to an ever-increasing enterprise customer base
  • Communicate with IT leadership from Fortune 2000 companies to solve today's toughest problems in IT management
Duties and Responsibilities
  • Document inbound product enhancement requests from the field
  • Communicate with customers and prospects directly regarding product feedback
  • Conduct competitive market analysis and help craft distinctive product messaging
  • Collaborate with the business development team on build/partner/buy decisions
  • Conduct technical assessments of competitive and partner solutions
  • Conduct market research, assess new opportunities, and define and propose go-to-market plans in new verticals
  • Identify key use cases required to close product gaps
  • Prioritize development work based on revenue opportunities
  • Communicate new functionality requirements to product development
  • Work with product development on feature-request assessments
  • Define and communicate the product roadmap to the sales team, customers, and prospects
  • Coordinate with product development regarding key dates and checkpoints in product delivery
  • Help create and maintain product collateral, such as product documentation and product collateral
  • Work with the marketing team on new product positioning and launch plans
  • Shape pricing strategy decisions with the pricing committee
Required Qualifications and Experience
  • Passion for the industry and our product
  • Product management experience with an enterprise-facing product
  • A bachelor’s degree in Computer Science or relevant experience
  • Strong understanding of network-communications concepts, such as the OSI communication model and common L7 wire protocols
  • Strong understanding of components comprising enterprise IT applications, such as 3-tier architecture, web services, and so forth
  • Comfort communicating about systems-level and user-interface product development efforts
  • Excellent writing skills, with the comfort and desire to create product collateral, as needed
  • Experience communicating with top stakeholders within Fortune 2000 companies
  • Ability to build rapport with customers and remote field professionals in person and over the phone
  • Ability to build consensus and drive key product decisions within a fast-paced executive team
  • Attention to detail, ability to juggle multiple tasks, and ability to communicate status to multiple stakeholders effectively
Desired Experience
  • Experience in enterprise IT consulting or enterprise IT sales engineering
  • Experience in IT management or performance management market
  • Experience with appliance-based solutions
The Opportunity
ExtraHop Networks was founded in early 2007 by engineering veterans from F5 Networks and architects of the BIG-IP v9 product. The company’s award-winning ExtraHop Application Delivery Assurance system is the industry’s first completely passive network appliance that provides application-level visibility with no agents, configuration, or overhead.

At ExtraHop Networks, we are focused on building a great company that delivers superior technology and solutions for our customers. We are competitive and professional and enjoy both working and playing hard. Our hiring process is rigorous and selective in nature, designed to provide a great opportunity for career advancement as well as to create a tightly knit team built on mutual respect and trust. We promise an environment where you will have an opportunity to shape your career while playing an instrumental role in building the next great systems company.

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