Senior Program Manager
SDSE - Cleveland, OH

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Position: Senior Program Manager

Organization: SDSE

Location: Cleveland, OH 44135

Type: Full-Time Position

Compensation: Salaried; Full Benefits

Position Overview and Responsibilities:

The selected candidate will be the Senior Program Manager to provide overall leadership to project managers, business managers, and task leads to support an extensive IT support services contract while ensuring high standards of program/project quality, customer support, compliance, and business and technical performance are met.
  • Responsible for overall direction, coordination, control, execution, and leadership of a NASA IT support services program with a contract value over $80M
  • Provide oversight of cost, schedule, and performance on multiple tasks within the program
  • Provide direction, support, and act as an advisor to subordinate staff members to help meet established schedules and resolve technical or operational problems
  • Interface daily and serve as the primary contact with NASA officials/management
  • Facilitate the definition of project scopes, goals, timelines, and deliverables
  • Define project tasks, resource requirements, and develop full scale project plans
  • Manage program budget and resource allocation with the assistance of the business management office
  • Track project/program deliverables and provide monthly reports and metrics presentations to NASA headquarters (HQ)
  • Implement and manage project/program changes and interventions to achieve necessary outputs

Required Experience:
  • Bachelor Degree in Business, Information Technology, Engineering, Sciences, or related field required; advanced degrees welcomed and encouraged
  • At least ten (10) years of directly related experience; extensive project/program management experience with increasing leadership responsibilities, preferrably relevant to information technology, systems engineering, etc
  • Experience leading and managing a program with a contract value of at least $45M
  • Experience leading and managing an IT services contract
  • Past or current experience managing a NASA contract preferred; experience at Glenn Research Center (GRC) is strongly preferred
  • Demonstrated project/program management experience and abilities; PMP or similar certification preferred
  • Must demonstrate deep and verifiable history with performance management and delivering all efforts on schedule and on budget
  • Ability to proactively identify problems and offer innovative, cost effective, value added solutions with an accomplishable implementation structure
  • Proficiency using Microsoft Office (Excel, Word, PowerPoint), Outlook, as well as project management tools
  • Excellent verbal, written, analytical, and presentation skills
  • Ability to work in a collaborative team environment, focused on transparency, accountability, cooperation, and communication

Company Profile:

SDSE is an 8(a) Veteran-Owned Small Business headquartered in the Washington DC metro area with offices nationwide and about 300 employees. SDSE is an award-winning professional services firm with a proven record of enhancing government and business operations; delivering effective, cost conscious solutions while adhering to strict standards of quality to ensure mission success. Core competencies include Management & Business Support Services, Information Technology, Administrative & Facilities Management, and Engineering Services. We deploy a responsive, flexible, and innovative approach to achieve the needs and goals of our clients and pride ourselves on the support we provide our employees to be successful.

SDSE is an equal opportunity employer (EOE)

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