Senior Project Lead II AD
MetLife 1,818 reviews - Clarks Summit, PA

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Job Location

Clarks Summit, PA

Job Description

The Sr. Project Lead – AD will be the "Solution Owner" providing representative leadership for development, deployment, integration, and data migration. In addition, this resource will manage all of the related IT processes, deployment, and business/operational readiness tasks.

Essential Functions

Gathering and understanding business requirements.

Develop and maintain positive client relationships, coordinating with various functions to ensure requests are handled efficiently.

Work with Acumen to define and leverage their change management process, during the engagement and for support (beyond the product-centric support).

Special attention needs to be paid to security, since is an SAAS (software as a service) provider: need to make sure we have the right people involved and a plan in place for service invocation (our SOA to the SFDC Apex SOA).

Manages large and/or complex applicationdelivery projects.

May act as program manager on multi-project activities.

Follows approved SDLC and project management methodology, ensuring that all required steps are followed, all required deliverables are produced, and all approvals are obtained.

Accountable for directing work effort of staff assigned to project or program.

Owns project/program issue resolution and risk management.

Manages and oversees the full system development process, and turnover to production.

Conducts project meetings and is responsible for project planning, tracking and analysis.

Maintains regular contact with clients.

Coordinates and reports on project progress and accomplishments.

Provides technical and analytical support and guidance to project team members.

Assists in developing vendor statements of work, deliverables and SLAs.


Bachelor’s degree in IT or related field preferred, or if no degree, 8 years of equivalent experience

Required Experience:
5+ years of experience in a project leadership role

5 years of SDLC and Application Development experience

5 years of experience and demonstrated leadership of a team in the successful delivery of technical solutions

1 year of experience working with onshore and offshore consultants

Preferred Experience:
4+ years of experience in a professional background

Experience with or other CRM tools

CRM development configuration and customization or workflow experience

Previous experience working with internal and external clients

Experience utilizing analysis skills

Insurance industry experience

Previous international experience

MS Project

MS Office; Word, Excel, Power Point and Access

Ability to travel up to 25%, including international travel

Business Category

Global Technology & Operations

Job Category
Information Technology

Number of Openings


Equal Employment Opportunity
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

How To Apply
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About this company
1,818 reviews
Don't accuse New England Life Insurance of a regional bias. The company, which operates as New England Financial, provides insurance and...