Senior Project Manager
Ryan Partnership - San Francisco, CA

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*** Must have MS Project experience ***

Ryan Partnership is seeking a Senior Project Manager with integrated agency project experience. This role is on-site in San Francisco, CA.

We are seeking someone with experience managing direct mail, trigger-based transactional email programs, web design, mobile apps and social marketing projects. The Senior Project Manager will manage the documentation, user experience, creative, production/development and deployment for all projects they manage.

The Senior Project Manager will provide structure and support to the client and internal agency teams for complex multi-variant email programs and direct mail projects. The ideal candidate will be responsible for delivering creative and meaningful user experiences while ensuring client satisfaction, high quality of work and managing project profitability and risk. The Senior Project Manager will be held accountable for following internal agency process.

The Senior Project Manager will be responsible for daily client interaction with marketing managers within the client organization. They must be able to independently interface with their client counterparts. The Senior Project Manager will work on projects assigned to a larger program and must be able to think of the larger program picture when executing projects.

The Senior Project Manager is also responsible for ensuring that internal teams are briefed and understand the assignment. This includes directing activities of the project team and assuring that project tasks are completed by: scheduling and facilitating project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc,), communicating tasks to team, and delivering status reports to project team, the client, and management. The Senior Project Manager will work with discipline leads to secure resources for their projects.

The Senior Project Manager will be responsible for maintaining and reporting project financials, and is responsible for alerting Account Management when risk factors appear that can affect project budget or success.

5-7 years experience with creative / advertising / interactive agency
4-Year College degree
Advanced understanding of the creative development process
Strong knowledge of digital and direct marketing, CRM concepts and brand strategy
MS Project or Workamajig
MS Outlook, MS Excel, MS Word, MS PowerPoint
Knowledge of a variety of technical platforms – mobile apps, web development technologies, social media
Knowledge of direct mail and print production processes

Good interpersonal skills
Ability to think on your feet
Eye on efficiency
Experience with Project Accounting
Be persistent and firm when necessary
Excellent organizational skills
Able to prioritize and execute tasks in a fast moving environment
Must be able to effectively communicate with internal team; communicate project
High levels of communication and problem solving with mid-level marketing clients

Ryan Partnership, a division of Epsilon, has driven billions of dollars in revenue for our clients over the past 29 years because we’re relentlessly focused on results. In short, we drive transactions. Our 650+ person company delivers comprehensive multichannel programs with expertise that include direct, digital, data, and retail marketing. We define and support brand propositions and then put them into action with effective customer relationship marketing for clients like AT&T, Dell, eBay, Office Depot, J Jill, Unilever, GSK, The Home Depot, and American Express. Recently purchased by Epsilon, Ryan Partnership is now able to offer our client’s even stronger data and analytics capabilities.
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About Alliance Data:
Alliance Data® (NYSE: ADS) and its combined businesses is North America’s largest and most comprehensive provider of transaction-based, data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today’s most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and other emerging technologies. Headquartered in Dallas, Alliance Data employs more than 10,000 associates at approximately 70 locations worldwide.

Alliance Data is a leading provider of marketing-driven credit solutions, and is the parent company of Epsilon®, a leading provider of multi-channel, data-driven technologies and marketing services, and LoyaltyOne®, which owns and operates the AIR MILES® Reward Program, Canada’s premier coalition loyalty program. For more information about the company, visit our web site, , or you can follow us on Twitter at

Ryan Partnership, a division of Epsilon, is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law. Ryan Partnership is committed to hiring veterans and military spouses.

Ryan Partnership offers a competitive salary and comprehensive benefits.

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