Senior Quality Control Analyst
Intralinks - Boston, MA

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About the Job

Responsible for delivering high-quality software products through application testing, and contribution to continuous improvement of Quality Control (QC) and cross-functional software development processes.

About the Team

Along with the Development, Product Management, and other cross-functional teams, the Quality Control team is responsible for on-time delivery of high-quality software releases. The team works together with other functions in small, highly collaborative and empowered teams.

  • Independently test new software applications and modifications to ensure that software operates as intended.
  • Obtain and analyze system requirements to develop an understanding of the business needs and functionalities of the new application.
  • Write test plans when needed.
  • Develop and run test scripts to uncover program defects. Confirm defect fixes applied correct the defects identified and don't introduce new issues.
  • Perform log/system analysis to identify application issues.
  • Implement and monitor daily testing of builds to monitor application code changes.
  • Update/maintain test scripts to account for changes in application.
  • Peer review of other test scripts.
  • Document work performed and track progress of project.
  • Report on individual or team testing progress
  • Demonstrate the functional aspects of the software to other individuals or groups.
  • Mentor junior team members.
  • Address technical and non-technical issues escalated by junior team members.
  • Contribute to technical and non-technical aspects of test strategies and team best practices.
  • Communicate information clearly, concisely, and professionally.
  • Listen actively, reflect and summarizes others' comments to ensure understanding.
  • Prepare and deliver coherent, highly credible, and engaging presentations that have impact.
  • Proactively share timely updates and information with relevant parties.
  • Tailor communication style and content to the audience.
  • Write technical concepts and information clearly and thoroughly for technical and non-technical audiences.
  • Analyze challenges, problems, and process breakdowns to ensure that lessons are learned and improvements are made.
  • Focus efforts on continuously improving the processes and practices that create the most value.
  • Optimize and integrate processes and operations to ensure high quality and service.
  • Use appropriate metrics and data to monitor and improve processes and practices.

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a relevant Master’s degree; or equivalent work experience.
  • Detailed knowledge and experience with Quality and Systems Development methodologies
  • Working knowledge of issue/defect tracking tools such as Jira, Test Director etc.
  • Highly analytical, pro‐active and detail oriented
  • Must be a self‐starter and be able to operate independently within a team members situated globally.
  • Excellent communication skills and experience working in a multi‐site environment with on shore and off shore team
  • Experience with:
    • Quality testing procedures and methodologies
    • Testing of web based applications
    • Functions of operating systems and browsers
    • Policies and procedures related to product development
    • Manual test scripts
  • Experience with Agile/Scrum methodology a strong plus
  • Experience with any of the following is desired:
    • Java
    • SQL
    • Object Oriented Programming
    • Project Management
    • JUnit, SAML, AMF
    • Eclipse, Ant, Maven, XSLT, Ruby on Rails,
    • JIRA, Subversion
    • UI Automation tools such as IBM RFT, Selenium, etc.

IntraLinks, Inc - 12 months ago - save job
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IntraLinks offers its clients inside connections. The company provides hosted software used by businesses to create secure, collaborative...