Senior Researcher
Sears - Chicago, IL

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UX Sears is looking for Researchers!

If you love figuring out what makes users tick, we want to meet you.

Be part of a top-notch team exploring the space where ecommerce meets the rest of the shopping world: retail, social, mobile. Our research team does it all, including quantitative & qualitative, lab-based & remote assessment, ethnographic & conceptual.

We are recruiting a Sr. User Experience Researcher specializing in design assessment (e.g. lab tests, remote tests, rapid iteration prototype testing). Experience researching mobile devices and multi-channel experiences is a strong plus.

Qualifications:Major Responsibilities Include:
  • Consults with design teams and business stakeholders to identify research opportunities
  • Creates research plan that identifies the best methodologies to answer the team’s research questions
  • Conducts the study and captures participant feedback
  • Analyzes study results and report findings to the project team
  • This position requires someone with demonstrated mastery of a range of design assessment methodologies, such as usability testing (lab and remote), surveys, and card sorting.
  • Must be proficient configuring and using tools for research (e.g. screen capture on computers, mobile/tablet devices, video editing)
  • Eye tracking experience is highly desired
  • Excellent understanding of what makes good research
  • Excellent knowledge of UCD
  • Superior writing and presentation skills
  • 7+ years of industry experience in user research, preferably ecommerce
  • College degree in related field (e.g. HCI, Usability, Research Methods) or equivalent experience
  • Experience with a range of research methodologies, such as usability testing (lab and remote), field studies, diary studies, competitive assessments, expert review, surveys, card sorting, eye tracking

Sears - 2 years ago - save job
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Sears, Roebuck and Co. hasn't outgrown the mall scene, but it's spending more time in other places. Beyond its 840 US mall-based stores,...