Senior Strategic Planning & Organizational Development
MetLife - New York, NY

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Job Location

New York, NY

Virtual Location

Job Description

Seeking a strategic planning and organizational development professional to drive the growth of the Direct Businesses group at MetLife. You will work hand-in-hand with the head of strategy and organization planning and senior leadership to execute innovative business plans and catalyze cultural change.
Our schedules are packed and every day brings new and unexpected challenges. The organization’s success is not assured – we have to earn it. You are a creative, results-oriented relationship management guru, who thrives in demanding and quickly changing environments. You are willing to develop yourself and can juggle diverse, competing priorities with aplomb. You are passionate about solving problems and excited by opportunities to revolutionize the way we work. You communicate with clarity and authenticity and respect for other, different opinions.
We want someone who eats challenge for breakfast, re-designs old processes for lunch, builds a groundbreaking strategy over dinner and loves every minute of it. If you’re seeking a run-of-the-mill planning role that pays the bills, this job isn’t for you. If you’re a renaissance man or woman with a desire to be part of something bigger than yourself, this job is for you.

About the Direct Businesses Group at MetLife
Housed in the CMO’s organization, our mission is to help everyone act on their best intentions to protect their financial future – for themselves and their loved ones. We’re building a new business inside a 140-year-old company, creating infrastructure, systems, and procedures to deliver products for an underserved market. At the same time, we are busy managing the daily demands of a growing business.

Job Requirements

Consult with senior leadership (e.g., sales, marketing, product, analytics, finance, etc.) to move the integration and execution of business and product plans

Lead workshops and meetings, elevate priorities and promote the alignment of projects with the organization’s strategic vision

Build collaborative relationships to identify, escalate, and address pressing issues and risks

Drive detailed analysis of metrics, monitor the progress of projects and initiatives and summarize trends for an executive audience

Craft a strategy to attract top talent; cultivate a culture that will make it hard for them to leave

Write, develop, and edit communications (that you would want to read) for a diverse, multi-level audience to inspire the adoption of strategic goals and objectives

Determine the impact you will have by defining a brand new role for the Strategic Planning & Organizational Development team

Experience Required

Client Focus – Establishes and maintains effective relationships with internal clients; able to obtain and apply first-hand information to improve products and services; dedicated to exceeding client expectations

Analytics – Uses logic to gather, analyze, and understand information; designs and tests solutions when formulating a plan

Produce Deliverables – Experience developing and executing significant projects and taking ownership of key deliverables; understands how to synthesize data and internal client input into a final deliverable (using Microsoft Word, PowerPoint, Visio, Excel, etc.)

Understands Group Dynamics – Interprets organizational cues –including roles, intentions, and needs; assesses what players value and how to motivate them; and anticipates how groups will act in different situations; identifies potential risks and escalates to Chief of Staff, when appropriate

Build Relationships – Expert relationship-builder and collaborator across multiple organizational levels; candid with peers and seeks common ground to solve problems; a team player

Interpersonal Savvy –Build rapports and sustainable trust with a diverse range of people; diplomatic and comfortably diffuses tense situations

Negotiation – Negotiates and resolve conflicts and influences diverse teams of individuals without holding direct authority; identifies common ground to negotiate terms and obtains concessions without damaging relationships

Strong Business Acumen – Focuses on business results; knowledgeable about current and potential future policies, practices, trends, technology, and information affecting the internal client’s business and organization; aware of how strategies and tactics work in the marketplace to achieve business goals

Quick learner; easily digests complex information and quickly comprehends market and organizational dynamics

Experience managing a budget; intermediate level financial management capabilities

Education Required

Bachelor Degree and 10+ years of related work experience or Master’s Degree with 7+ years of related work experience

Business Category

Global Brand, Marketing & Communication

Job Category
Strategic Planning

Number of Openings


Equal Employment Opportunity
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

How To Apply
For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

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