Senior Systems Analyst 1
Quintiles Transnational - Cambridge, MA

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PURPOSE
Lead and manage delivery of client technical specifications to project team with minimal guidance which includes gathering requirements and creating specifications; ensuring quality deliverables on time and within budget, to customer satisfaction.

RESPONSIBILITIES

Facilitate and lead requirements gathering discussions with multiple clients

Translates client requirements and creates techno-functional specifications for new study start-ups and existing Electronic Date Capture software systems

Manage multiple client projects simultaneously and maintain strong customer relationships

Serve as the escalation point for unresolved issues and work with client managers, vendors and internal members for resolutions

Responds to EDC-related questions from internal and external team members

Facilitates and manages internal communications regarding system deliverable timelines

Creates change order documentation when updates to systems are required by client to define scope and works with internal project resources in all departments to obtain required estimates and approvals

Manage project timelines and quality; determine resource needs; identify out-of-scope work

Develops documentation templates and best practices to enhance efficiency and effectiveness of technical requirements gathering process

Train and mentor junior staff and may coordinate the work of more junior level staff Previous experience and proven competence as a writer of high-quality technical documentation

Superior written and verbal communication skills with an ability to write clearly and concisely with a strong attention to technical details

Demonstrated experience of developing a wide range of documents which supports the full software engineering life cycle with an understanding of web technologies and the ability to grasp technical concepts.

Excellent organizational and problem-solving skills

Previous experience with clinical data management systems (CDMS) preferred

Excellent project management skills

Ability to work with minimal supervision, using available resources, e.g., functional managers, senior staff

Ability to establish and maintain effective working relationships with coworkers, managers and clients

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor's degree in computer science, technical writing, or mathematical sciences, or related field and a minimum of 8 years relevant experience; or equivalent combination of education, training and experience

Quintiles Transnational - 20 months ago - save job - block
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