3-5 years experience is required
Resolute Hospital Billing Analyst
The person in this position will provide support, implementation and upgrades for assigned software applications. Individuals in this position should be considered an expert in one or more applications or technologies. Individuals must have a thorough understanding of multi-platform application software and its inter-relationship with the delivery of health care services. This position may coordinate the efforts of teams from Revenue services, Information Services and user departments as required to accomplish projects. The individual selected will be expected to triage/troubleshoot applications/user support calls and either resolve or involve appropriate staff and/or vendor in problem resolution.
Certification in Epic Resolute Hospital Billing and Claims preferred, but not required.
Individual must become certified in Hospital Billing within first 90 days of employment. (RHC will send individual to training.)
Prior experience implementing and supporting hospital billing software solutions in a multi-facility organization preferred
Able to document current and future-state workflows
Strong experience in creating testing scenarios and application testing, including interfaces and EDI transactions
Able to develop reporting specifications
Coordinate software patches and version upgrades with customer departments
Monitor and resolve post-implementation support tickets, as assigned
Good analytical and problem solving skills
Good communication skills, written and verbal
Provena Health and Resurrection Health Care have merged to form the largest Catholic healthcare system in Illinois, serving communities from Chicago’s lakefront to East Central Illinois. This new not-for-profit Ministry encompasses 12 hospitals, long term care and senior residential facilities, numerous outpatient services and clinics, home health services, hospice, a comprehensive behavioral health network and more. With expert physicians, leading-edge technology and dedicated staff, we are committed to delivering the highest quality care with compassion, dignity and respect at every stage of life.