Assists in the development and delivery of a wide variety of Talent Support strategies, policies, programs, and services for TDECU in accordance with strategic goals and objectives of the organization. Areas of primary accountability include: employee relations, compliance, performance management, and organizational development with an emphasis on providing pro active advice and support and Human Resource Information System administration. Provides back up support to Talent Acquisition and Talent Development. Performs all other duties as assigned. Implements and performs according to established TDECU REAL standards.
**To perform successfully in this position, an individual must be able to perform essential duties satisfactory as well as possess education/experience, knowledge, skill, and ability as listed in representative fashion: reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position - this listing of essential duties is not all inclusive, but representative, other duties may be assigned.
Essential Duties and Responsibilities:
(To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, knowledge, skill, and ability as listed in representative fashion: reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position - this listing of essential duties is not all inclusive, but representative, other duties may be assigned.)
Serves as a mentor and coach to less experienced staff. Recommends new approaches, policies and procedures to effect continual improvements in the efficiency of the Talent Support Services Department and services performed.
Establishes and maintains relationships with business partners, peers, and supervisors, internal and external contacts in order to achieve organizational objectives. Serves as internal consultant to management team, supervisors and employees on talent issues that affect performance and business relationships. Consults with peers and organizational leaders on various issues to accommodate inquiries and review related information to develop and evaluate options, recommend and implement solutions.
Manages multiple projects and tasks by supporting and at times, leading projects, initiatives, and activities.
Plans tasks, coordinates and manages resources, and monitors progress in order to effectively complete assigned projects timely and within budgetary constraints.
Plans, develops, organizes, implements and directs aspects of the organization's Talent Support functions including the formulation/review of policies, initiatives, and objectives.
Conducts and participates in a variety of staff and operational meetings to support the organizations business continuity.
May solicit requests for proposals to enhance TDECU services and products.
Proactively leads employee relations programs and initiatives. This includes traveling over 50% of the time to branches and other TDECU locations throughout the state of Texas.
Conducts training to both managers and employees related to Talent Relations.
Counsels with managers on performance, attendance, and behavioral issues to accommodate inquiries and review related information to develop and evaluate options and implement solutions.
Assists supervisors and organizational leaders in writing disciplinary memos, personnel file reviews, and reviewing employee data.
Conducts workplace investigations, interviews employee complaints including witnesses and alleged offenders, documents, prepares necessary reports and delivers recommendations.
Reviews and updates all TDECU policies and procedures regarding Talent Support and interprets information to managers as appropriate.
Maintains knowledge of HR laws, policies, programs and issues.
Provides technical advice and knowledge to others within the human resources discipline.
Responds to Family Medical Leave Act (FMLA) requests including employee communication, seeking status updates, preparing all necessary paperwork, and overall communication status with management.
Leads Leave of Absence weekly meeting with Benefits and Payroll Specialists to ensure leaves are administered according to company practice and legal requirements.
Prepares and submits the annual Equal Employment Opportunity-1 and Vets 100 mandated reports to the Bureau of Labor.
Prepares and administers the Affirmative Action Plan.
Completes other governmental reporting as required.
Responds to unemployment claims and represents TDECU at unemployment hearings
Prepares ad hoc and/or scheduled reports for managers, and the Human Resources staff using ADP Workforce Now
Ensures all required compliance postings are up to date at all physical locations.
Assists in the development and implementation of policies and procedures to ensure compliance with regulatory requirements.
Maintain and analyze data on recruitment activities to include applicant flow, recruiting sources, etc.
Uses a variety of organizational diagnostic instruments to pro-actively identify potential issues and working with management and staff, develops and implements appropriate interventions.
Ensures company culture and values are upheld and promoted and manages change as necessary.
Continuously improves programs, policies, practices and processes associated with meeting the strategic and operational people issues of the company.
Continually assesses the competitiveness of all programs and practices through sound benchmarking practices.
Assures the appropriateness of personnel information, systems and records.
Ensures that employee records are maintained accurately, legally and confidentially. Reconciles all necessary paperwork and forwards invoices to the Facilities department when appropriate.
Participates and attends internal and external community relations activities.
(Education, Experience, Knowledge, Skills, and Abilities)
Bachelors or four year degree from an accredited University or equivalent mix of education and experience required.
Professional licensed training and/or certification in Human Resources or related field and PHR or SPHR preferred.
Five to seven years of job related experience including experience with HR management and organizational awareness.
Previous Talent Support experience in a retail setting preferred.
3.Knowledge, Skills, and Abilities
Ability to lead others, builds effective working relationships, and exhibit extensive human resource knowledge.
Ability to manage change effectively
Effective with conflict management.
Ability to manage multiple responsibilities with ease.
Detail oriented with excellent written, presentation, and oral communication skills.
Strong working knowledge of relevant computer software including skill with Microsoft Office.
Ability to work independently and follow through assignments to completion.
Strong team orientation.
Extensive experience in the management of corporate administrative areas with emphasis in the areas of recruiting, compliance, employee relations, HR/people management, administration, communication, and innovative thinking.
Physical Demands and Work Environment:
(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. An employee must frequently life and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds to perform essential position functions.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Regular attendance is an essential function of this position. This means that the employee is required to report to work on time and must remain available to clients during scheduled hours.
This position requires face-to-face interaction in person or by telephone and e-mail with customers, clients, and vendors.
This position requires over 50% travel in Texas.
Texas Dow Employees Credit Union - 18 months ago