Senior Technical Writer
FICO - San Jose, CA

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  • Define appropriate documentation deliverables to meet the requirements
  • Research, write, and edit assigned topics
  • Coordinate the production and handoff of all final deliverables
  • Proactively explore architectural and platform issues relevant to the products, and provide technical assistance to sales, marketing, support and other technical writers
BA/BS degree with at least 5 years of technical writing or software development experience, or the equivalent combination of work experience and education.
  • Experience writing documentation for a developer audience
  • Experience writing API documentation and code samples
  • Experience producing documentation in a fast-paced environment
  • Ability to learn new software quickly and to be able to communicate what was learned.
  • Proven ability with English spelling, grammar, punctuation, syntax and composition rules and a clear business/technical writing style
  • Experience with writing topics in XML
  • Experience with Adobe FrameMaker
  • Excellent interpersonal skills
  • Ability to work well under pressure
  • Adaptable and able to work in a dynamic environment