Senior Technician
Electronic Systems - Ashland, VA

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Electronic Systems is currently actively recruiting for a technician who will be responsible for the care and maintenance of field installed business equipment in Richmond.

Responsibilities:
Accurately diagnose, repair and maintain equipment and accessories in optimum operating condition within manufacturers published electrical, mechanical, and copy quality specifications.
Maintain customer satisfaction.
Consistently meet technician metrics such as response time, calls per day, parts cost.
Maintain an accurate car stock inventory.
Participate in monthly meetings and communicate equipment problems and solutions to fellow technicians.
Escalate service and customer issues to Master Technicians or Management as appropriate.
Promote equipment upgrades and the sale of maintenance agreements to clients.
Assist sales department with installation of new or trial equipment to ensure proper placement and operation.
Complete required paperwork neatly, accurately and on time.

Qualifications:
Two year college degree with emphasis on electronics/electro-mechanics, or equivalent trade or military background.
A+ Certification.
Net + Certification or willing to obtain within 180 days of hire.
General knowledge and use of test instruments and hand tools.
Satisfactory DMV report.
Good mechanical comprehension, interpersonal and organizational skills.

*Xerox experience a plus.

ESI is an Equal Opportunity/AA Employer, and maintains a drug-free workplace.

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About this company
23 reviews
Since 1980, Electronic Systems has grown into the region’s largest provider of customized technology solutions for business. The...