Senior Training Specialist
DST Systems, Inc. - Denver, CO

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Working independently, Sr. Training Specialists work with management to develop, adapt, and conduct in-house training programs for transaction processing, operations, systems/platforms, enhancements, service/regulatory compliance to provide a foundation for new hires and to enhance existing staff development. They have a thorough understanding of mutual fund/corporate securities operations, REITs, the organization's customer service approach, and performance expectations and adapt training opportunities appropriately to meet individual and organizational needs. They maintain an awareness of industry trends, identify internal gaps and potential client impact, and tailor materials/content and/or communication as appropriate to facilitate the appropriate associate and/or client training.

Sr. Training Specialists monitor and evaluate daily operations, programs, processes, and/or practices for process improvement opportunities, identify where potential change could have the highest impact or benefit to the client and/or organization, and make recommendations for training opportunities (e.g., develop tools and training aids to increase quality, productivity, and effectiveness). They demonstrate features and functionality of various tools/products to internal staff and may work to identify new or modified uses to support the implementation of a new product or enhancement. Sr.

Mutual Fund Trainers track and maintain associate training records and act as an internal resource and help determine the most effective way of meeting internal and external expectations. They proactively offer mentorship and guidance to other trainers.

Monster - 20 months ago - save job - block
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About this company
65 reviews
The feeling is mutual at DST Systems. The company provides information processing software and services to the mutual fund industry,...