Purpose of the position This position is responsible for overseeing, monitoring, maintaining, and reconciling all store cash, credit card and gift card accounts utilizing the Chesapeake Total Reconciliation software. The key customers for this position include Stores, Field Operations and the Accounting Department.
Essential Duties and Responsibilities:Cash Reconciliation:
Analyze and recommend cash reconciliation process and reporting improvements
Inform area managers, loss prevention, and management of missing deposits and improper cash handling procedures
Responsible for identifying, researching, documenting, and resolving all store and non-store specific bank adjustments for depository accounts
Ensure proper deposit procedures are followed for all bank changes and store closures
Communication to loss prevention, field management, stores, and banks on all depository and armored car related issues, including all adjustments made on a weekly basis
Provide all necessary corrections to sales for adjustment in the general ledger
Credit Card Reconciliation:
Act as primary contact for credit card processor regarding day-to-day operations and process notifications
Inform area managers, loss prevention, and management of any large credit card discrepancies, internal credit card fraud, and improper credit card procedures
Correct, monitor and communicate to the appropriate parties credit card discrepancies, fee or processing discrepancies, refunds, and credit card adjustments
Identify and resolve credit card issues that have arisen at the store level due to improper procedures, corruption of Tlogs, and assist in recovering missing transactions. Communicate these issues to the processor and store operations
Review and respond to all AMEX, Visa, and MasterCard and Discover retrieval requests received for customer disputes.
Provide all necessary corrections to credit card sales for adjustment in the general ledger.
Gift Card Reconciliation:
Identify and research gift card discrepancies on a daily basis, inform area manager, loss prevention, and controllers of improper procedures
Work to identify and correct system issues with the gift card procedures, reporting to store systems as necessary
Provide all necessary corrections to gift card sales for adjustment in the general ledger
System Administration:
Oversee system administration of daily processes within T-Rec’s
Work with systems department and external groups to insure all files move and are posted appropriately
Work to identify and correct system issues with store systems affecting cash, credit card and gift card processes
Facilitate general ledger interfaces to successful completion
Job Qualifications:
Significant experience with general accounting and/or banking experience
Working knowledge of reconciliation and corporate banking processes
Pervious experience overseeing credit card, cash and gift card reconciliation processes
Intermediate experience in a data warehouse environment preferred
Microsoft Excel, Microsoft Word and PeopleSoft Financial experience strongly preferred
BS in Accounting or business equivalent
Relationships/Contacts: Treasurer, VP of Finance, CFO
Working Environment
Typical accounting environment, office environment
Disclaimer – The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice.
Boston Market - 5 months ago
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