Have you designed products that would put our seasoned design team to shame? Are you responsible for bending established UI paradigms and shaping new trends for the modern web? Are you able to translate our passion for the user experience into applications that are beautifully simple?
What you get to do everyday :
Act as a conduit between the Product and Creative teams to solve complex interaction problems, humanize product ideas and develop these ideas into elegant application designs
Work with Product Managers to grow concepts through design exploration, ideation and user validation
Own the design stack by architecting interaction models, wireframes and high fidelity mockups that promote ease of use and optimize how customers interact with our products
Analyze tasks, model information, navigation and flows using UX best practices for web and mobile
Present design solutions to stakeholders and company executives, defend design decisions and incorporate feedback into the design cycle
Produce final design elements and iconography to be used Production
Strike a balance between the practicalities of design and rethinking paradigms that define a new web
Ideate with all levels of Zendesk to create products that make happier support professionals
What you bring to the role :
BFA or similar and a minimum of 3+ years of professional experience designing consumer or SaaS applications
Proven expertise turning complex business problems into simple and engaging products for the web, iPhone, iPad and Android
Strong command of visual design, interaction design and information architecture with a mind for simplicity of design
Capable of communicating and prototyping interactions rapidly at all levels of resolution
Deep knowledge of modern web UI patterns
Insightful design thinking, prolific exploration and a propensity for experimentation
A strong portfolio that showcases your work, provides detail of your role on projects and shows examples of functional designs that you have developed from requirements through design delivery
Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 40,000 Zendesk customers, including Adobe, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Zendesk - 15 months ago