UX Designer
Zendesk - San Francisco, CA

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Have you designed products that would put our seasoned design team to shame? Are you responsible for bending established UI paradigms and shaping new trends for the modern web? Are you able to translate our passion for the user experience into applications that are beautifully simple?

What you get to do everyday :
Act as a conduit between the Product and Creative teams to solve complex interaction problems, humanize product ideas and develop these ideas into elegant application designs

Work with Product Managers to grow concepts through design exploration, ideation and user validation

Own the design stack by architecting interaction models, wireframes and high fidelity mockups that promote ease of use and optimize how customers interact with our products

Analyze tasks, model information, navigation and flows using UX best practices for web and mobile

Present design solutions to stakeholders and company executives, defend design decisions and incorporate feedback into the design cycle

Produce final design elements and iconography to be used Production

Strike a balance between the practicalities of design and rethinking paradigms that define a new web

Ideate with all levels of Zendesk to create products that make happier support professionals

What you bring to the role :
BFA or similar and a minimum of 3+ years of professional experience designing consumer or SaaS applications

Proven expertise turning complex business problems into simple and engaging products for the web, iPhone, iPad and Android

Strong command of visual design, interaction design and information architecture with a mind for simplicity of design

Capable of communicating and prototyping interactions rapidly at all levels of resolution

Deep knowledge of modern web UI patterns

Insightful design thinking, prolific exploration and a propensity for experimentation

A strong portfolio that showcases your work, provides detail of your role on projects and shows examples of functional designs that you have developed from requirements through design delivery

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 40,000 Zendesk customers, including Adobe, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Zendesk - 10 months ago - save job - block
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