Senior User Experience Architect
Eventbrite - San Francisco, CA

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Eventbrite empowers anyone to host successful events of any size by providing an easy way to manage, promote and sell out an event. We also help people all over the world discover events that match their passions and interests. Eventbrite is a leader in social commerce experiences.

We’re looking for a seasoned Senior User Experience Architect to take the lead on designing new feature development for our platform. Working in multi-disciplinary agile development teams you will enjoy applying the right approach to realize world-class user experiences. To do this you will enjoy brainstorming, collaboration, research, sketching, wireframing, prototypes and testing design deliverables.

The right candidate will have a proven history in complex interaction designs backed up by their portfolio. You will also possess a strong belief in the benefits of user research and testing activities. And, you will thrive in a collaborative environment to align business objectives with the user’s needs.

The Senior Experience Architect will report to our Director of User Experience, but sit with the mobile project team on a day-to-day basis.

Responsibilities :
Independently lead design activities for new feature development that align with our business goals and meet customer needs

Conduct requirements gathering, ideation and collaborative workshops as required

Develop scenarios, navigational structures, sitemaps, user flows, screen designs, interaction designs, and prototypes

Plan and execute user research activities resulting in actionable recommendations

Synthesize qualitative and quantitative customer data to inform and influence stakeholders

Commitment to a user centered process, quality and continuous improvement

Develop a strong understanding of our users, business objectives and company mission

Open and timely communication with internal stakeholders

Consistent, clear and actionable user advocacy

Extensive experience designing web applications, services and / or ecommerce solutions

Demonstrated ability to generate and communicate clear product vision

Strong command of user experience principles, design methodologies and collaborative problem solving.

Portfolio of past work that illustrates a drive towards simplifying involved design challenges

Excellence in capturing business goals and working with collaborative teams

Mastery of communication, problem-solving, facilitation and presentation skills

Experience organizing and executing user testing sessions

A degree in human factors, human computer interaction, interaction design, information architecture, or a related field

5 + years of experience designing and delivering engaging products


Bonus Points:
Online ticketing or reservation system design

Mobile user experience design experience

Experience with Agile development methodology

HTML, CSS and JS skills

Please submit a cover letter including a link or attachment to your portfolio along with your resume in order to be considered