HR Specialist, Sephora inside jcpenney Training Specialist- Dallas, Texas
jcpenney is executing its vision to be America’s shopping destination for discovering great styles at compelling prices. Key to this strategy is jcpenney’s brand positioning, intended to generate deeper, more emotionally driven relationships with customers by fully engaging the Company's 155,000 Associates to offer encouragement, provide ideas and inspire customers every time they shop with jcpenney.
Jcpenney’s Associate Development Team is currently seeking a Training Specialist to join the Field Training Team in our Home Office in Plano, TX. This individual will be responsible for working with key client groups at the Home Office to execute training for our Store and Home Office Associates. This position supports the Sephora inside jcpenney enterprise.
Duties will include:
Qualified candidates will possess:
- Arrangement of logistical needs for training and development of jcp associates
- Edits and updates existing training materials
- Assists with distance learning/broadcast production
- Responsible for submitting requests for MYCOMPASS tasks and jPOS training
- Manages the jcp Learning Management System for new requests, reporting, etc.
- Analyzes business as needed to view training return on investment
- Monitoring and reporting of training certification and participation numbers
- Delivery of training in workshop format
- Document and graphic design
- Keeps abreast of industry developments and stays current with industry practices
- Open to learning new technology for utilization in the training environment
- Additional duties as assigned
- Travel on as-needed basis
Bachelor’s degree in Human Resources, HR Development, or a related major. Strong interest in training design, delivery, and/or retail management. Retail experience strongly preferred. Strong proficiency in Microsoft Word, PowerPoint, and Excel required. Knowledge of publishing and graphic design programs preferred. Additional requirements include a customer focus, excellent written and verbal communication, and the ability to manage multiple projects.