Server Specialist
EML Incorporated - Springfield, VA

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Duration: 1 year

The Help Desk Specialist for ACE Automated Commercial Environment is responsible for providing 24x7x365 telephone support to U.S. Customs Service employees and trade representatives, and logging trouble tickets into Service Center to track user requests. The Help Desk Specialist is responsible for following established procedures while resolving trouble tickets as per the guidelines.

EML Incorporated - 19 months ago - save job