Server - Ice Cream Scooper
Friendly's - Olean, NY

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SCOOPOLOGIST MISSION

To bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats.

ESSENTIAL FUNCTIONS
  • Treat our fragile, premium, premium ice creams and toppings with total respect and pride.
  • Make increased ice cream consumption the goal of each shift.
  • Enter orders into POS immediately.
  • Make products as fast as possible with precision and fantastic eye appearance- each one a work of art!
  • Expedite orders from the window to the dining room. Find runners or run yourself.
  • Look for sampling opportunities.
  • Monitor and restock the retail cases, make certain they are always perfectly neat.
  • Take and process telephone orders efficiently and encourage guests to order more.
  • Coordinate all online orders to insure they are complete and modifiers are correctly done.
  • Make each guest feel important and special, especially kids!
  • Look for ways to go above and beyond for your guests and coworkers.
  • Be the final quality control checkpoint- be proud of everything.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest’s needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.
GENERAL JOB REQUIREMENTS
  • Must read, write, and communicate in English as it relates to the job and to the safety regulations.
  • Must be able to perform all job functions safely.
  • Must meet the company performance standards for the job.
  • Must participate in company orientation and training.
  • Must be able to follow instructions.
  • Must be able to work the scheduled / assigned times and required overtime for the position.
  • Must be able to use, or learn to use, the equipment and tools used to perform the job.
SPECIFIC JOB SKILLS AND QUALIFICATIONS
  • High School Diploma / GED preferred.
  • Food Service background / experience preferred.
  • Must have excellent people skills.
  • Must have basic math skills.
  • Must be able to stand and walk for extended period of time.
  • Must know safety information regarding all materials used within the scope of the work.

Friendly's - 4 months ago - save job - block
About this company
207 reviews
Friendly's Ice Cream, LLC is a vertically integrated restaurant, retail marketing and manufacturing/distribution company, with a legendary...