Service Center Manager Albuquerque
Xpress Global Systems - Saint Paul, MN

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Xpress Global Systems seeks a Service Center Manager for our Albuquerque, NM location. Great pay and full benefits available.

POSITION PURPOSE

Responsible for the P&L for a company service center. Oversee the day-to-day operation and sales activity. Mediate and facilitate resolution on any issues that might develop between operating entities of XGS, customers, vendors and agents; Provide Executive Management with continuous informational and service/financial reports as to the level of activity within service center operations; Ensure implementation and compliance with standard operating procedures as defined by Executive Management; Maintain a Union Free environment.

JOB FUNCTIONS · Develop, implement and maintain service center operations in a manner that maximizes Company profits while ensuring compliance with all Labor Laws, OSHA, DOT and company policies.
· Review, monitor and control P&L for service center location. Implement effective operations strategy to react appropriately to changes in revenue or expense such as to maximize company profits.
· Create driver route assignments and dispatch drivers in a manner that optimizes profitability.
· Ensure that trailers are loaded and unloaded to meet service requirements. Manage, direct and train dockworkers in warehouse operations. Load and unload freight. Move products with a lift truck and by hand
· Create and assign subordinates work schedules. Maintain proper staffing to support operations based on freight volumes. Adjust work schedules and staffing levels as needed to optimize profits while meeting service requirements.
· Ensure all Company equipment is properly maintained. Ensure preventive maintenance on Company equipment is done on schedule. Coordinate repair and replacement of equipment as needed.
· Ensure Service Center is properly maintained. Identify and negotiate vendor agreements for Service Center. Identify and coordinate needed repairs.
· Analyze structure, methods and performance of service center operations to ensure compliance with standard operating procedures.
· Develop and Implement operational procedures that enhance the financial performance of XGS while insuring that Safety, Quality, & Service standards are met or exceeded.
· Develop and implement training procedures for service center staff.
· Interface with Line-haul Operations to ensure timely arrivals and departures. Assist line-haul operations with day-to-day optimization at the service center level.
· Train employees on operations procedures and safety topics.
· Provide ad-hoc and standard reports to management.
· Place sales calls and develop relationships with current customers and potential customers. Identify opportunities for new business. Submit RFP or work with sales to submit RFP for new business. Maximize warehouse space through freight storage agreements.
· Work on XGS site while performing essential functions
· Other duties as assigned
KEY KNOWLEDGE AND EXPERIENCE
· Minimum of two (2) years supervisory experience in a facility of similar scope; or similar work experience
· Must have strong interpersonal skills and the ability to lead, manage, coach and develop subordinates
· Effective written and verbal communication skills
· Understanding of LTL Operations required, floor covering industries experience is a plus
· Excellent word processing, spreadsheet and database tools
· AS400 experience preferred
· Must be able to lift 50 pounds
· Must be able to obtain/maintain a Forklift certification (company training is available for selected candidate)
· Valid driver’s license required
Xpress Global Systems, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
Xpress Global Systems, Inc. is a drug-free workplace and a drug screen is required for all positions.

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