Service Coordinator
ALON - Arlington, VA

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Posted On: Wednesday, February 13, 2013
Job Title: Service Coordinator
Position Description: The scope of the job may include a wide range of F&S services and/or activities including mainly routine tasks to be completed independently according to office guidelines and/or under general supervision. The F&S Operations Representative prioritizes and completes assigned standardized tasks following general guidelines to meet defined goals. He/She may independently complete a wide range of services such as Service and/or Facility
Operations.

Service Operations:
Receive and relay incoming, outgoing and internal calls according to local guidelines. Handle and route messages appropriately.
Answer general inquiries, assist in resolving issues/concerns or direct them to the
appropriate resource.
Greet and direct employees and visitors.
Process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy.
Set up and maintain workspace/meeting rooms including catering and audio/visual
equipment.
Provide audio-visual support/troubleshooting prior to and during meetings and events as
needed.
Stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.).
Provide basic technical support for standard office equipment (e.g., copiers and
printers).
Provide support and/or execute activities related to in-site or off-site meetings and events.
Receive, process, and deliver inbound and outbound, mail, packages and faxes. Deliver stationery.
Handle or coordinate process large-scale duplicating projects including copying,
collating, assembly and binding.
Assist customers with document retrievals/returns while assuring adherence to archival guidelines.
Coordinate destruction of documents.
Keep track and follow up on customer requests until completion. Perform administrative duties according to location guidelines. May act as a point of contact for external providers (commodity).
Contribute to the preparation of daily, weekly, and monthly reports.
Distribute and track office security access cards.
Perform basic repair, maintenance and custodial or coordinate/arrange with appropriate service provider duties accordin to location guidelines (including equipment, electrical, carpentry, plumbing, etc.).
Conduct regular checks of the office environment and report any areas requiring maintenance or electrical attention.
The ability to interact with co-workers and clients face to face and in meeting settings is required.

Education Requirements: No Degree required.
Clearance Requirements: Candidates must pass a pre-employment background check. No clearance required.
Location: Arlington, VA
Travel Required: No Travel Required.
Equal Opportunity / Affirmative Action Employer

XLA was formed in April of 2012 from two distinct and exceptional companies, XL, Inc. and ALON, Inc. XLA has career opportunities for professionals interested in a vibrant, positive, and team-oriented workplace. All of our projects and corporate procedures are managed through our ISO 9001:2008 certified processes, and consistently deliver innovations and improvements. XLA provides program management, acquisition, finance, IT, and subject matter expert support to our many Federal and commercial clients. We are a Virginia corporation with offices in DC for easy access to support many of our customers. We also support customers throughout the US and the world. XLA is devoted delivering excellence, and that is shown in all that we are and all that we do.

XLA maintains a retention rate that is well above industry average, assuring continuity of support across our projects. To uphold our commitment to excellence, we make an investment in continuous training for our staff through our education reimbursement program and our in-house project management training program. More than 90% of our staff possesses Federal security clearances. Many of our staff members also possess industry certifications, such as Project Management Institute (PMI) Project Management Professional (PMP) and Information Technology Infrastructure Library (ITIL).

XLA is an equal opportunity employer committed to supporting family values, integrity in the workplace, and an entrepreneurial atmosphere.

XL Associates - 19 months ago - save job - block
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