Service Coordinator
MH Equipment - Davenport, IA

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If you are an outgoing and driven individual who is seeking career satisfaction with a financially stable company, join the team at MH Equipment! As a Service Coordinator with MH Equipment, you will report to your Service Manager and will work closely with other individuals in the sales, service, parts, rental, used and aftermarket departments.Service CoordinatorPrimary/Essential Responsibilities: Open, close and review work orders for completeness and accuracy; transfer work order notes if necessary Process work orders, check for customer specifics, add notes, miscellaneous charges, send to parts, close work orders Compile and send monthly reports as required Strong typing skills Dispatch and cover overflow calls when necessary; enter dispatch information into log Adhere to all Company policies and work rules Perform all other duties as assigned Service Coordinator
As a Service Coordinator with MH Equipment, you must have professional and courteous customer relations skills and phone etiquette, strong organizational and time management skills and the ability to cope with pressure, multiple projects and frequent interruptions.Additional requirements for the Service Coordinator include: Knowledge of computer software such as Windows and Microsoft Office Proficient verbal and written communication skills Ability to work well with others in a team environment Regular and prompt attendance Must be able to meet the physical requirements of the job per the attached document, the Physical Requirements of an Administrative Position Service CoordinatorBenefits At MH Equipment, we understand that our employees work hard, so we offer a competitive base commission, a generous benefits package and a positive work environment that recognizes integrity, inspires passion and enables personal growth. We provide ongoing equipment and sales training, and for the right candidate there are many opportunities to move up within the company.Additional benefits for the Service Coordinator: Medical, dental and vision insurance 401(K) retirement plan with employer match up to 50% Pre-tax flexible spending account for healthcare expenses Life and voluntary supplemental life insurance Short and long-term disability insurance Paid holiday, vacation, personal and sick days 8 hours of paid time per year to volunteer at a charity of your choice Employee Assistance Program Financial assistance for adoptions Travel assistance Designated corporate charitiesService CoordinatorCompany OverviewMH Equipment is an authorized Hyster and Yale lift truck and forklift dealer that provides top quality material handling equipment to meet our customers' needs across 10 Midwestern states. We sell a broad selection of Hyster forklifts and Yale truck lifts that will fulfill any job specification as well as a terrific array of other new and used material handling equipment. We have won the Hyster Dealer of Distinction' award multiple times, most recently in 2010. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual revenue to charitable endeavors that our employees are involved with. Being a member of the MH Equipment family means being part of a fast-growing company that offers daily opportunities to learn and succeed. Our focus and culture are centered on our beliefs that people matter, passion inspires and purpose unites.MH Equipment is proud to be an Equal Opportunity Employer. For more information on who we are and what we do, please visit our website. We look forward to hearing from you!

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