The Service Coordinator is responsible for overseeing the procurement of services, managing service supplier relationships, and maintaining service sku portfolios. The Service Coordinator must be able to work independently under the general supervision of the Service Operations Senior Manager, and must maintain all organizational and professional ethical standards. He/She will be responsible for:
Conducting sales order audits to insure completeness and accuracy.
Evaluation of vendor offerings and pricing to recommend vending sources.
Creation and management of business documentation for service processes, as well as related work as assigned by service management.
Knowledge of business practices relating to the purchasing, pricing, shipment, taxes and payment for services.
Ability to review, verify, and process purchase orders, and the ability to manage virtual service concepts such as registration, proof of delivery and virtual inventory.
Proficient use of Microsoft Excel and Word and other relevant business systems and tools (JDE, Business Objects, etc.)
Skill in negotiating and resolving problems.
Effective verbal and written communication skills.
Ability to establish and maintain harmonious working relationships with co-workers and staff, and the ability to work in a team environment
Minimum 2 years experience as a buyer involving the procurement of goods or services.
Bachelor’s degree or professional training in either project management, business administration, or a related field.