Service Customer Care Representative
Crown Equipment Corporation 34 reviews - New Orleans, LA

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Crown Equipment Corporation designs, manufactures, distributes, services and supports material
handling products that provide customers with superior value. Crown has a network of factory direct
sales and service dealers doing business as Crown Lift Trucks. As one of the world's largest lift truck
manufacturers, Crown is focused on providing solutions that mean improved performance for our

Job Responsibilities:
  • Process incoming calls from both Crown customers and service technicians.
  • Dispatch technicians.
  • Enter technician payroll hours.
  • Process parts and service billing.
  • Create daily work orders.
  • Maintain records and files.

  • High school diploma or the equivalent
  • Excellent phone skills.
  • Good communication, organizational, math and computer skills.
  • Experience with MS Word and Excel a plus.
  • Leadership skills, technical experience and knowledge a plus.
  • Ability to multitask.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation and much more.

Equal Opportunity/Affirmative Action Employer M/F/D/V

About this company
34 reviews
The jewels in the crown of Crown Equipment are electric-powered forklift trucks used for maneuvering goods inside warehouses and...