Service Desk Technician
North Georgia College & State University - Dahlonega, GA

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The Service Desk Technician works closely with the Service Desk Team and is responsible for delivering fast, friendly, dependable and customer-oriented services to support users of technology in every aspect of university life at North Georgia. The position conducts Tier 1 repairs, Faculty/Staff and Student computer repairs, brokers IT services and, and works closely with IT staff to ensure service level agreements are maintained.

Education Requirement
High school graduation plus completion of up to two years of specialized courses.

Experience Requirement
At least one (1) year of experience required.

Certifications/Licenses
A+ or Microsoft certification preferred. Help Desk certification also desired.

Knowledge, Skills & Abilities

North Georgia College & State University - 19 months ago - save job - copy to clipboard
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