Service Engineering Technician
Carestream Health - Rochester, NY

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Carestream Health is looking for a talented Service Engineering Technician.

Service Engineering provides technical service leadership and support for Field Engineers and Customers of our products. The work will include x-ray imaging testing of new digital radiographic detectors. The Engineering Technician will also support projects for digital radiographic capture programs within Carestream Health.

RESPONSIBILITIES:
  • Maintain the DRX/DR Service lab and test equipment
  • Functional test and perform minor repairs on detectors and other DR parts
  • Document failures into a database and generate reports.
  • Follows the flow process to assure the detectors are repaired and returned timely, provide input and recommendations to drive continuous improvement
  • Maintain detector databases, keep them updated with the detector location/status
  • Verify Entitlement with Customers and OEM(s)
  • Open and close calls to track hours for billing purposes and engineering analysis
  • Communicate with OEM to generator/receive RA #’s for those that need to be returned. This would include verifying CSH entitlement with OEM.
  • Identify and drive key issues to corrective action and lead on going activities to reduce service costs
Required Skills / Experience:
  • 5 plus years of proven Strong Electro – mechanical troubleshooting skills and problem solving
  • Associates Degree in Electrical Engineering or similar training via US military
  • Strong computer skills: load software, manipulate folders, save images
  • Proficient in MS Project, Excel, Word.
  • Must be self-motivated and results oriented
  • Strong organizational skills, ability to present data in a clear and concise manner
  • Ability to prioritize and manage multiple tasks and projects

Carestream Health - 2 years ago - save job - copy to clipboard
About this company
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Carestream Health gets the picture. The company develops and sells imaging products to help dentists, doctors, and scientists take, process,...