Service Specialist
Data Computer Corporation of America - Arlington, VA

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DCCA is a veteran-owned high-technology company specializing in providing information technology services to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer a strong, competitive compensation and benefits package. Visit our website at: www.dcca.com .

Service Specialist

Job Description:
S e rv e s as the f i rst point of c onta c t, f or u s e rs.

Provide high level of service on and off base to officers and their staff to include other special visitors.

Support special events and other high level conferences.

Priority restoration services for enterprise-wide outages, VPN, CITRIX servers and web services.

Respond to misrouted incident tickets.

Secret security clearance is required.

Education and experience:

Associate's Degree or Higher and 2 years experience or High School Diploma/GED and 4 years, or Bachelor Degree and no experience.

R e quir e d I T T r a in i ng a n d Ce r t i fi ca t i ons:
One of the following certifications is required: GSEC+, Security+, SCNP, SSCP

As an Equal Opportunity Employer, DCCA is committed to a diverse workforce.

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