Service Specialist
IST Management - Garden City, NY

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Consider a new career today as a service specialist with IST Management Services, the fastest-growing, national, facilities management company in the industry. The company provides mail and copy services as well as electronic document management software solutions. Founded in 1997, the company has operations in 38 cities and is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off.

The Opportunity:
IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Key Responsibilities may include:
Operating mailing, copy and fax equipment

Providing high levels of customer care and a friendly, cooperative attitude

Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned

Shipping & Receiving

Ordering supplies

Updating employee lists

Pick-up and deliver mail, parcels, copy jobs and faxes to customers

Lift large bundles of mail, overnight packages and shipments of paper

Handle time-sensitive material like confidential, urgent packages

Maintain copier equipment

Demonstrate flexibility in satisfying customer demands in a high volume, production environment

Consistently adhere to business procedure guidelines

Take direction from supervisor or site manager

Participate in cross-training

Maintain all logs and reporting documentation; attention to detail

Adhere to all safety procedures

Perform other tasks as assigned

Job Requirements :
To be considered for this position, you must meet the following qualifications:

High school diploma or equivalent (GED)

1 year customer service related experience preferred

Professional appearance and demeanor

Keyboarding and windows environment PC skills

Excellent communication skills both verbal and written

Ability to effectively work individually or in a team environment

Competency in performing multiple functional tasks

Ability to meet employer's attendance policy

A valid driver’s license and reliable transportation to and from work

Capable of lifting up to 55 pounds

Standing for long periods of time

Significant walking

Willingness to cross-train for other job functions

Willingness to submit to a pre-employment drug screening and criminal background check

Shift/Hours :
First Shift (Day)

About this company
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