This position is within the Global Transport & Executive Systems (GTES) C-32A & C-40B\C program within the Service Engineering team. The C-32A and C-40B\C are VIP commercial derivative aircraft with specialized communications equipment on board. The successful candidate will work as a service engineering to provide the USAF customer with configuration management of delivered C32A & C-40A/B/C aircraft. The successful candidate will be required to lead projects and teams to resolve program issues.
Collaborates with engineering disciplines to influence improvements in product designs and operational criteria. Reviews manufacturing non-conformity data for potential impact to in-service fleet. Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers. Participates in disabled product on-site surveys to assess extent of damage.
Competencies
General
[ + ] Collaboration
Works effectively and cooperatively with fellow employees, peers from other teams and/or parts of the organization and occasionally external customers; establishes and maintains good working relationships by actively involving others and helping them feel valued, appreciated, and included in discussions. Places higher priority on team and/or organization goals than on own goals. Offers to provide help and/or leadership to other teams and/or employees and occasionally external customers when they need assistance.
[ + ] Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
[ + ] Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
[ + ] Project Management
Experienced in creating comprehensive project schedules identifying time frames for key project milestones. Directs and manages more complex project schedules; independently identifies project resource requirements, may collaborate with others on the most complex projects assigned or assist more experienced employees in complex large scale projects. Ability to accept, direct and perform responsibilities and work assigned tasks as a project team member in support of the overall project; leads and directs the activities and resources of assigned projects and supports higher graded employees in more large scale and complex projects.
Technical
[ + ] Aircraft Maintenance
Complete knowledge of customer aircraft maintenance processes, policies, culture, and standard practices (e.g., return to service, normal duties/responsibilities, time constraints, available resources) in order to effectively represent the customer within the company.
[ + ] Analyze & Interpret Engr Data
Complete ability to analyze and interpret company products (e.g., analyzing and troubleshooting GSE problems). Makes use of and applies job practices, techniques, standards, principles, theories, and concepts. Knowledge acquired through on the job training.
[ + ] Commercial Tech Data Types
Complete knowledge of the Boeing organization, processes, program plan, policies and procedures, and products required to effectively perform functional responsibilities of the occupation (e.g., Structural Repair Manual [SRM], Airplane Maintenance Manual [AMM], Illustrated Parts Catalog [IPC], Operations Manual [OPS], Component Maintenance Manual [CMM], Wiring Diagram Manual [WDM], Power Plant Build-Up Manual [PPBU], Airworthiness Directive [AD], ATA 100 Specification, Web and Service Bulletins/Letter [SB/SL]).
[ + ] Maintenance and Retrofit
Complete knowledge of repair, maintenance, and retrofit processes and practices (e.g., unplanned event system, technical orders, kitting, overhaul and depot support).
Basic Qualifications For Consideration
Do you have at least 2 years of experience leading projects and\or teams?
Do you have at least 2 years of experience providing authority release for logistics issues such as Service Actions and Technical Dispositions?
Typical Education/Experience
Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.
Boeing - 12 months ago
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