Service Technician Level 2
Volvo Buses - Florida

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At this level employees are assigned to perform a full range of maintenance and repair work on coaches and motor homes. Responsibilities will routinely involve repair or replacement of defective parts, troubleshooting and diagnosing complaints. Responsibilities may also be assigned for providing training and guidance to workers performing routine preventive maintenance work

Duties of a level 2 technician

Work independently or in a team environment with minimal supervision

Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems

Provide training, assistance, and mentoring of fellow coworkers

Respect and care for the customer and their equipment

Develop personal professional and technical skills on an on going basis

Act as a worthy representative of Prevost at all times

Foster teamwork and improved communications between sectors at all times

Respect the rules and guidelines of the company

Comply with the quality and safety standards of the organization.

Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers.

Diagnose and repair customer equipment

Complete documentation thoroughly and timely according to company requirements

Maintain a clean and safe work environment on a continuous basis

Verify the materials and equipment used in compliance with ISO guidelines

Knowledge, Skills & Ability:
Pass required aptitude test
Basic troubleshooting and diagnostic abilities

Education & Experience:
3 years of qualified mechanical experience substituting one year of related technical training for a year of experience

Minimum Requirements:
Possess comprehensive set of tools requires to perform function of a level 2 technician
Ability to read and write
Must have a valid driver’s license and ability to obtain a CDL
Must not be color blind
Comply with DOT physical standards
Lifting heavy objects
Standing long periods of time
Exposure to extreme weather variances
Prefer EPA certifications for the safe handling of refrigerant

Volvo Group North America is an Equal Opportunity Employer

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