Service Advisor
AAA Auto Club Enterprises - Portland, ME

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The Road to Success Starts Here!

AAA Northern New England is seeking applicants for a Full Time Automotive Service Advisor for our Car Care Center on Marginal Way in Portland, ME. The successful candidate will be completely committed to Customer Service with the desire to exceed our customer’s expectations. In addition they will conduct themselves with the up most professionalism and ethics as they work to provide the best possible solutions for our customer’s Automotive Maintenance and Repair needs. Applicants should have excellent attention to detail and strong organizational skills also a good understanding of Microsoft Office Software product such as Excel, Word and Outlook. Prior experience with Mitchell Automotive Shop Management Software is preferable. Some technical skills with a background in automotive repair would be desirable. Applicants must have a good driving record, be able to pass a pre-employment drug screening and background investigation.

Qualifications

The AAA Car Care Center is a full service, retail automotive repair facility. Our Service Advisors are responsible for all aspects of managing the day to day operations of the service desk in a high volume independent automotive maintenance and repair facility. Those duties include but are not limited to; opening and closing the store, scheduling, dispatching, creating estimates, presenting maintenance and repair options to our customers, ordering parts, closing invoices, ensuring that proper payment has been received, making daily bank deposits, as well as other duties as assigned. Accuracy, unquestionable ethics, professionalism, and empathy are critical for success in this position.

Minimum of High school diploma or equivalent required.

Who We Are / What We Do

The Club is more than roadside assistance. We are there for our members when they need a vacation, insurance, car buying assistance, maps and TourBook® guides, skilled auto repair and maintenance, highway safety tips and so much more. Our 106 year legacy of service means hundreds of career opportunities for you.

Over 8 million members

More than 9,000 employees

Over 110 locations

The Best for Now and the Future

As an Auto Club employee, you will be part of a world-class team. Depending on the position, employee benefits may include:

Paid vacation

Medical, dental and vision benefits plans and life insurance

Paid holidays

Employee Development and Training

Excellent advancement opportunities

Flexible Spending Account

Employee Assistance Program

401(k) eligibility and matching

Pension plan

Employee credit union

Insurance premium reduction and travel discounts

Equal Opportunity Employer

Job

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Automotive Services

Primary Location

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Maine-Portland (ME)

Schedule

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Full-time

About this company
Joining AAA means a level of career opportunity that reaches far beyond what you might think. Our broad range of products and services...