Shared Services Coordinator
Word & Brown Companies - Orange, CA

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In need of 1 regular full-time and 3 temporary employees.

The Shared Services Coordinator will coordinate and support the daily management of print and mail services for all of the Word & Brown Companies. This position will require assisting other departments within Shared Services as time permits.

Position will:
  • Process and print daily, weekly and monthly jobs including but not limited to termination certifications, employee ID cards, renewals, invoices and broker commission checks.

  • Track all jobs that flow through the department using excel spreadsheets and graphical representation of job trends.

  • Order and replace all supplies for the print room including toner, drum kits, staple cartridges, fusers, labels, etc.

  • Assist with processing of group materials, preparation of seminar materials and binding broker quotes for all companies.

  • Provide excellent customer service to all internal departments concerning printing and mailing requests.

  • Deliver and pick up internal mail including USPS, UPS, FedEx, Overnights and interoffice envelopes throughout the company.

  • Track incoming and outgoing packages using UPS TrackPad technology

  • Process certificates of mailing and certified green cards for mailing that require extra security.

  • Assist with fulfilling member ID cards and renewals as needed

Position requires:
  • Proficient verbal and written communication skills
  • Must have the ability to support, interface and communicate with various clients and organizations, both in person and via telephone
  • Detail oriented Organized Strong problem solving skills
  • Proficient in basic computer software and operations of Word & Excel SharePoint experience helpful Light mechanical knowledge of machinery helpful
  • Experience working with high capacity folder inserters and printers preferred.
  • High School Diploma
  • Experience with high capacity printers and folding machines preferred.
  • Individual must be able to lift 50lbs overhead

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