Shipping Specialist - San Carlos, CA

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BorrowLenses is looking for an extremely talented Shipping Specialist to help drive our company to the next level.

We are a responsive and agile team who bounce ideas off each other, hand tasks back and forth seamlessly, and work together to get the job done. You'll need to be communicative, conscientious, smart, and able to forecast a "bigger picture."

BorrowLenses is first and foremost a fun and casual place to work, no doubt, but it can prove to be a hectic working environment that requires determination, attention to minute detail, and the ability to focus on the task at hand amid ringing phones and mass quantities of boxes moving in and out of the workplace on a daily basis. It's a bit chaotic at times, we won't lie, but we're a five-star rated team of ass-kickers that rely on each other to get the job done, and our customers love what we do for them. The best part about all of this? You will have unfettered access to our massive collection of photo gear. In addition to gear we also provide a laid back work environment, medical benefits, paid vacation, 401k and free lunch on Wednesdays.

Use ERP software to pick orders with accuracy Identifying order information (product, weight, sizes and quantity) of outgoing packages
Fills sales orders per specifications electronically.
Generate shipping labels, bills of lading, commercial invoices, packing slips, international shipping documents and other related shipping documents.
Coordinate any special shipping needs directly with FedEx
Track packages and determine cause of any delays
Assist customers via phone, email and chat with any shipping and customer service related issues or questions
Assist other departments when needed

Experience & qualifications:
1-2 years working with FedEx Ship Manager or UPS shipping software
1-2 years of professional experience working with FedEx or UPS
Knowledge of DSLR, video, lighting and audio equipment desired.
Working with computer software applications, working with E-Commerce, E-Merchant, or rental company is a plus - 22 months ago - save job