Use ERP software to pick orders with accuracy Identifying order information (product, weight, sizes and quantity) of outgoing packages
Fills sales orders per specifications electronically.
Generate shipping labels, bills of lading, commercial invoices, packing slips, international shipping documents and other related shipping documents.
Coordinate any special shipping needs directly with FedEx
Track packages and determine cause of any delays
Assist customers via phone, email and chat with any shipping and customer service related issues or questions
Assist other departments when needed
Experience & qualification:
1-2 years working with FedEx Ship Manager or UPS shipping software
1-2 years of professional experience working with FedEx or UPS
Knowledge of DSLR, video, lighting and audio equipment desired.
Working with computer software applications, working with E-Commerce, E-Merchant, or rental company is a plus
Borrowlenses.com - 15 months ago