Shop Technician Apprentice
Murphy Services - Eagan, MN

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Company Description:
Job Description:
General Summary:
To troubleshoot electro-mechanical problems, complete installations, and perform unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need. To provide complete customer satisfaction and service in all jobs.

Pay Rate:
$15+/hour-Full Time Contract-To-Hire

Essential Duties and Responsibilities:
Effectively analyzes problem situations pertaining to breakdowns of customer equipment (Forklifts) and recommends to customer actions necessary to correct situation.

Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service.

Observes, analyzes and determines which parts to replace and/or repair

Performs necessary repairs to correct analyzed situations in a professional and productive manner.

Prepares necessary documentation relating to each service repair in a neat and accurate manner.

Opens and closes work orders with Dispatch, provides service repair narratives (written and verbal) for customer, and submits paperwork for time worked and repairs completed in a neat, accurate and timely manner.

Performs scheduled maintenance on rental and demo equipment according to Company policies and procedures.

Follows safety rules and ensures that hazardous waste is disposed of properly.

Performs brief inspections of truck for major repairs.

Accounts for 100% of paid time.

Reassembles lift trucks to a safe and working condition.

Performs factory authorized modifications per specifications.

Responsible for keeping warehouse clean and organized, including hazardous waste disposal and light facility maintenance.

Responsible for maintaining personal tools required for performing the job effectively and safely.

Performs related duties as assigned or as the situation dictates.

Required Knowledge, Skills, and Abilities:
Knowledge of reading schematics, maps, blueprint, and manuals.

Knowledge of mechanical, electrical, hydraulic, and material handling equipment.

Ability to effectively utilize multi-meters.

Ability to effectively communicate (written and verbal) with all levels of an organization internally and externally.

Ability to read and interpret schematics and understand necessary service and training manuals.

Ability to perform arithmetic calculations involving fractions, decimals and percentages.

Ability to understand and follow verbal and/or demonstrated instructions.

Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer needs.

Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes and personal hand tools.

Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.

Education and Experience:
Preferred if you have or have been: FORKLIFT Mechanic, ASE Certification, Previous Airline Mechanic, Airframe/Power Plant Mechanic, Heavy Equipment Repair or if you have previously repaired any heavy FARM Equipment.

This position requires a minimum of a high school diploma/GED and/or one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education. Must possess a valid driver's license and maintain a good driving record.

About this company
Murphy's is a full service plumbing, heating and air conditioning company with a reputation for unsurpassed quality, comfort and service...