Showroom Customer Service Representative
Ferguson Enterprises, Inc. - Santa Monica, CA

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Ferguson Bath, Kitchen, & Lighting Gallery is currently seeking the right individual to fill an immediate need for a Showroom Customer Service Representative in our Santa Monica, CA location. If you have an interest in retail sales and are committed to delivering exceptional customer service, this is the position for you!

Responsibilities
• Assist customers on the showroom floor with finished plumbing, lighting & appliance selections
• Educate customers on the selection process in order to create the kitchen and/or bath of their dreams
• Build lasting relationships with customers by attentively following up on inquires and purchases
• Support sales and management efforts of other Ferguson associates with a positive attitude and team focus
• Sell the Ferguson Showroom Value (“The best people, products, and service”)
• Acquire and maintain sufficient product knowledge and strive to continually increase knowledge base
• Learn internal systems and processes to engage in transactional selling
• Participate in on and offsite meetings, trainings, and events as required
• Work a standard schedule including 4 weekdays and every Saturday (NO SUNDAYS)
Qualifications Qualifications
• High school degree required
• Local candidates will be given preference
• Superior customer service skills necessary; Retail sales experience strongly encouraged
• Ability to develop business relationships with customers and coworkers
• Passion about home trends and/or design building/remodeling
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability, and initiative

Ferguson Enterprises, Inc. - 5 months ago - save job - block
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About this company
178 reviews
Ferguson is a diverse wholesale distributor with operations spanning multiple business groups. The company is ranked by trade publications...