1. He/she oversees classroom activities including: ensuring staff adheres to the prescribed lesson plans and that an environment conducive to the learning experience is provided to all participants; he/she also ensures participants are provided with the supervision and guidance necessary to successfully complete the program curriculum.
2. The incumbent will, when needed, present educational information to participants in a clear, effective fashion, address questions or concerns and utilize training and instructional methods that reinforce learning. It is expected that the Site Manager use past experience and best practices from their professional experience to enhance the learning experience.
3. The Site Manager I is responsible for employee relations at the program site. He/she manages this activity through effective communications, staff meetings, coaching sessions and by providing feedback to staff, both formally and informally, that is geared toward professional growth and/or performance improvement.
4. When needed she/he takes corrective/disciplinary action in a timely manner and in accordance with company policy. She/he routinely consults with the immediate supervisor and Human Resources to ensure the actions taken are equitable and consistent with the organization's policies and procedures and applicable employment laws.
5. The Site Manager I performs the following activities as needed: coordinates training site selection, resolves transportation issues (i.e. securing transportation provider according to procurement policy, coordinating pick-up and drop-off sites); screens and interviews instructional staff; recruits eligible participants which may require many hours of field work (i.e., networking and visiting multiple agencies to recruit participants, conduct parent orientation and coordinate with various local and state agencies).
6. The incumbent plans and coordinates special events such as graduation and community service events; develops worksites and/or work projects, plans and schedules field trips and guest speakers; communicates on a regular basis with parents and supporting agencies.
7. The Site Manager I strives to build program quality by developing and maintaining positive client relationships with the funding agency, providing constructive feedback directly as well as through written reports and championing program improvement initiatives.
8. The incumbent is responsible for ensuring accurate participant records are maintained for each program as required by the funding source. This includes assessments, case management sessions and case notes, tests, reports and other program related information as required including all participant pay functions.
9. He/she is responsible for the gathering and analyzing exam scores and data for process improvement; assist process action teams to determine needs for curriculum and /or process improvements.
10. Notify the immediate supervisor promptly of any concerns that might affect overall operations performance.
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
1. Associate of Arts (AA) degree and one year of work experience in training or teaching small group instruction and/or direct experience with at-risk population.
2. Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly.
3. Must be able to read and follow lesson plans, apply effective classroom management skills; possess strong presentation skills; and utilize effective training/instructional methods. Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems and prioritize work. The position requires continual attention to detail.
4. Professional in interactions with co-workers, participants, funding sources, the community and in appearance; the incumbent refrains from any conduct that would negatively impact the program or Paxen’s reputation.
5. Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures and write reports. The incumbent must possess the ability to handle sensitive and confidential situations and continually demonstrate poise, tact and diplomacy.
6. Strong process orientation: Detail oriented, logical, and methodological approach to problem solving. Possess the ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Demonstrated ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
7. Must possess excellent organization and time management skills and the ability to provide leadership, supervision and training using positive supervisory techniques to ensure maximum productivity; ability to work with no supervision while performing duties.
8. Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
9. Must successfully pass the criminal background check process; Proficiency in Microsoft Office.
The intent of this job description is to provide a representative summary of the essential functions that will be required of position given this title and should not be construed as an all inclusive declaration of duties and responsibilities. Specific job-related duties assigned will be consistent with the essential functions listed above and should not be construed as expanding a particular position’s role, scope, FLSA status, or grade.