ARINC Managed Services (AMS) is a leading provider of Outsourced Managed IT Services and maintenance support for airports and other businesses. Our services decrease costs, enhance day-to-day operations, and increase the reliability of equipment for our customers. AMS is currently seeking a Site Manager for our site at the BWI Airport in Baltimore, MD.
As the Site Supervisor the selected candidate will manage a group responsible for IT maintenance in a manner that creates a proactive team and highly customer-focused environment. The Site Supervisor will maintain a professional and efficient level of service in a fast-paced environment in order to prevent any disruption in airline operations or passenger services. Additionally, they will oversee the operations of all systems and ensure that they are operational 24x7x365. Additional responsibilities include: Monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed and storage and rotation of backups is accomplished. Monitor and maintain records of system performance and capacity to arrange vendor services or other actions for reconfiguration and anticipate requirements for system expansion. Assist managers to monitor and comply with State data security requirements. Coordinate software development, user training, network management and minor installation and repair of equipment.