Site Supervisor
Cognosante, LLC - Ohio

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The Site Supervisor will play a key role in the Center for Medicaid and Medicare Services’ effort to provide affordable healthcare options to the general population. The Supervisor will train and oversee staff conducting face-to-face outreach and enrollment services to beneficiaries in group and individual meetings, providing assistance for enrolling in a qualified health plan. He/she will be responsible for managing workload assignments, performing personnel evaluations, tracking key performance indicators, and status reporting.

Key responsibilities include:
  • Work with the project manager and/or client to prepare work schedules and man-hour estimates
  • Ensure proper training of subordinates
  • Maintain record of changes in instructions and ensures all team members are informed of changes
  • Assign and reviews subordinates’ performance
  • Prepares employee performance evaluations
  • Ensure completion of administrative reporting, e.g., timecards, daily statistics, logs, and task narratives
  • Respond to client requests and questions
  • Assist with writing manuals and other documentation
  • Responsible for status and task management reports for area of responsibility
  • Set up and manages project facilities as dictated by workload requirements
  • Represent CMS and Cognosante within the community
  • Attend local community events, health fairs, and other assigned venues to reach the targeted population
  • Provide services at kiosks and booths at local businesses and community organizations
  • Follow all approved standard operating procedures and other applicable state and federal regulations

Minimum Qualifications
  • Highschool diploma or GED
  • Minimum 5 years work experience
  • Experience managing a minimum of 15 people
  • Experience training employees
  • Understanding of management practices

Additional Qualifications
  • Meeting or exceeding the performance standards for accuracy and quality in present position
  • Excellent attendance record
  • Ability to work flexible hours including evening and weekend shifts if required
  • Ability and desire to work independently
  • Aptitude for learning and utilizing various software tools as needed
  • Ability to research, review, and comprehend technical data
  • Occasional out-of-state travel may be required
  • Frequent in-state and local travel may be required
  • Ability to manage priorities and tasks in a changing environment
  • Strong leadership abilities
Cognosante Connects

Minds on health. Changing the future of healthcare.

Cognosante is leading the transformation of healthcare, providing technical healthcare solutions to federal and state clients. Based in McLean, VA with 300 employees throughout the US, we are the thought-leaders on the forefront of the latest technology developments. Our capabilities in healthcare transformation, Medicaid management and health communications allow us to deliver the best solutions that are efficient and effective for our customers and the country.

We are excited about a bright future. We invite you to join us on the journey.


Cognosante, LLC - 10 months ago - save job - block
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