Site Support Technician
ProvatoHR - Washington, DC

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Performs the installation, repair and preventative maintenance of personal computer and related systems. Day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical personnel. Assists in determining suitable software to meet user requirements. Recommends hardware and software solutions, including new acquisition and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications.

High School Diploma and 2-4 years of experience required