Small Business Customer Service Specialist
Corporation Service Company - Wilmington, DE

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Are you passionate about helping small business owners succeed? Do you want to share what you know and teach others? We currently have an opening in our Wilmington, DE office for a Customer Retention Specialist. Customer Retention Specialists help small business owners form and maintain companies. We sell and deliver services to small businesses through our websites and call center. This is a great opportunity to be a part of a world-class customer service team.

Legal, financial, and entrepreneurial communities have turned to the Small Business Unit at Corporation Service Company and its affiliated business for their incorporation and small business compliance services for years . Customers trust us to guide them through the process of starting and running a successful business. Help us as we grow our business and expand into new and exciting services tailored to small business owners. Visit our website to learn more about our Small Business Unit (The Company Corporation): www.incorporate.com .

You can also visit our parent website to learn more about what our company has to offer: www.cscglobal.com/careers

Responsibilities include:
  • Providing excellent customer service to both internal and external clients
  • Handling inbound phone calls and answering questions about customers invoices and statements
  • Data entry of client information and updating of customer information
  • Processing of invoice payments
  • Ability to multi-task and navigate multiple systems
  • Ability to cross-sell products and services
Qualifications Include:
  • Ability to multi-task and navigate multiple systems
  • Strong computer skills
  • The ability to work independently and function as part of a team
  • Strong time management skills
  • Problem solving skills
  • Attention to detail
  • Ability to communicate effectively verbally and via email
What can we offer you?
  • A challenging and rewarding career
  • Annual bonus program recognizing individual performance
  • Profit Sharing Plan
  • Excellent benefits for you and your family! - 401(k) with employer match Medical/Dental/Life insurance--Spouse and dependent life - 18 paid days off accrued in first year - 7 paid holidays - Tuition Reimbursement - AND MORE!

Corporation Service Company - 15 months ago - save job - block
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About this company
25 reviews
Founded in 1899, Corporation Service Company is the industry-leading provider of business, legal and financial services. We provide...