Social Services Program Specialist II
South Dakota State Government - Pierre, SD

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This position is responsible for ensuring the operation of FACIS (Family and Children Information System) to meet federal requirements; the administrative functions of the department and division; daily work practices and functions of field staff; develops, implements, and administers system changes for FACIS by acting as a liaison between Child Protection Services and technical staff; assesses and initiates the need for modifications to FACIS; conducts user acceptance testing of the modifications; provides technical expertise to program staff, private agency staff, and tribes; develops reports; and prepares documents, budget materials, and technical information for division and department staff and the federal government. This position also provides supervision to FACIS program staff.

This position requires employees to work a flexible schedule which may include evenings, nights, and weekend hours. Travel within is required to meet with staff.

This position will also require the successful candidate to possess a valid driver's license or the ability to obtain a valid driver license.

The Ideal Candidate Will Have:
A bachelor's degree in social work, psychology, sociology, public administration, or other human service related fields may be considered as applicable to the entry-level knowledge, skills, and abilities.

Knowledge of:
theories and concepts related to culture, child development, family connections, and family dynamics and their influence on child and parental relationships and behavior;

FACIS (Family and Child Information System).

Skills:
strong customer service skills;

strong organizational skills;

prioritize work assignments.

Ability to:
establish and maintain effective and collaborative working relationships and demonstrate compassion, respect, courtesy, and tact when interacting with others;

actively listen, elicit needed information, and communicate information effectively and accurately, both orally and in writing;

comprehend, interpret and apply policies, procedures, laws, and regulations;

prepare clear and concise documentation and reports;

utilize computers and various software programs (Microsoft Word, Access, Excel, and PowerPoint preferred but not required);

effectively plan and organize work activities, adjust to multiple demands, and prioritize tasks to complete assignments and meet schedules and deadlines;

gather and analyze data, reason logically and accurately, and draw valid conclusions;

conceptualize needed change and initiate appropriate activities to move from concepts to implementation;

provide technical assistance and training to others.

South Dakota State Government - 2 years ago - save job - block