Social Services Assistant (Community Care)
Department Of Veterans Affairs - Los Angeles, CA

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Vacancy Identification Number (VIN) 918978

Our Mission: To fulfill President Lincoln’s promise - “To care for him who shall have borne the battle, and for his widow, and his orphan” - by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to /

Special Employment Consideration:
VA encourages persons with
disabilities to apply, including those eligible for hiring under 5 CFR
213.3102(u), Schedule A, Appointment
of persons with disabilities [i.e.,
intellectual disabilities, severe physical disabilities, or psychiatric
disabilities], and/or Disabled veterans with a compensable service-connected
disability of 30% or more .
Contact the Agency Contact on the last page of the JOA for information on how
to apply under this appointment authority via the Selective Placement


You must be a U.S. citizen to apply for this job.
Subject to a background/suitability investigation.
Designated and/or random drug testing may be required.

[time in grade requirement may be added] DUTIES:
This position
is in the Community Care Service located at the Greater Los Angeles Healthcare
System. These are street level outreach positions that accompany professional
staff into the community to talk with homeless veterans. Position duties and assignments are as
follows but not limited to

professional staff out in the community contacting homeless veterans and
veterans service organizations

veterans in gaining access to various GLA programs and services

effective communication skills to deal with people of varying socioeconomic and
educational backgrounds

special needs populations such as homeless and mentally ill obtain housing,
benefits, training and employment opportunities.

oral presentations to individuals and groups on various GLA programs and

reports and presentations of statistics, position challenges, accomplishments

brief interviews with persons to obtain facts, and relevant information

government vehicles for local travel

Work Schedule: 6am-6pm Individuals will work various shifts during these hours
Position Description Title/PD#: 9999

Relocation Expenses: Relocation expenses NOT authorized for this position.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement

Must have Valid California Driver's License (required for employment)
Time-in-grade: Applicants who are current Federal employees and have held a GS-5 grade any time in the past 52 weeks must also meet time-in-grade requirements.

Specialized Experience: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS- 5 ) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assist
veterans in gaining access to various veteran programs and services;

brief interviews with persons to obtain facts, and relevant information; Utilizing
effective communication skills to deal with people of varying socioeconomic and
educational backgrounds etc
Applicants may substitute education for the experience required for the GS-5 level.

GS-5: Successful completion of a full 4-year course of study leading to a
bachelor's degree that (a) included at least 24 semester hours in any
combination of subjects directly related to the work of the position; (b)
included a major in social behavior, human behavior, or health care or; (c) was
supplemented by specialized experience as described above for GS-4.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.

KSA 1- Knowledge
of clerical steps in processing documents, and preparing reports

KSA 2 - Skilled
in interviewing to obtain relevant information

KSA 3 - Ability
to effectively communicate orally with people of various socioeconomic and
educational backgrounds

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE . If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

If you are selected for this position you must be prepared on the day after job offer to submit any court minutes/meting minutes for any conviction, imprisonment, probation or parole (including felonies, firearms, explosive violations, misdemeanors, and all other offenses) in the last 7 years

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements:
work involves walking talking to homeless veterans out in the community along
with a professional staff member driving an automobile. The work may require
carrying a clipboard, or program brochures and forms. Clerical work involves
handling file and documents in an office setting.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit . HOW YOU WILL BE EVALUATED:

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. BENEFITS:

This job opportunity announcement may be used to fill additional vacancies. - 20 months ago - save job
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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...