BASIC FUNCTION: The Social Services Assistant provides medically-related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. EDUCATION, QUALIFICATIONS, CREDENTIALS: Indiana board certification in social work or a bachelor's degree in social work or a degree in a human service field of sociology, special education, rehabilitation counseling, psychology, or gerontology (plus one year experience). Must also have at least (1) year's experience in a health care setting working directly with individuals. If no degree, then must have a high school diploma or its equivalent and has completed, or will complete within 6 months, the forty-eight (48) hour social services course approved by the State. RESPONSIBLE TO: Administrator, Director of Nursing and Social Services Director ESSENTIAL FUNCTIONSThe employee must be able to perform each essential function effectively to be successful in this position.Welcomes new residents and visits them often to provide psychosocial support and monitor their comfort, concerns, and needs.Assesses each resident's needs at admission and thereafter with input from the resident, resident's representative, and interested family members and develops the social service care plan.Helps residents adjust to the facility, exercise their rights as residents, and continue their relationships with the family and the community. Promotes facility-community interactions. Helps residents and spouses utilize community resources through referral when the services needed are not provided by the facility. Schedules a minimum of fifteen (15) minutes per resident per week for social services duties. Reviews care plans and writes progress notes of a resident's response to the Social Service care plan when required by facility policies. Completes appropriate assessments, social history and social service portions of MDS. Monitors 24-hour nursing reports, incident reports, and complaints, and attends management team meetings to identify resident changes, concerns, or incidents warranting Social Services interventions. Provides advice and appropriate referrals to minimize social and economic obstacles to discharge, and coordinates discharge planning communications and documentation.With appropriate additional training, may help feed residents needing meal assistance. Maintains an up-to-date list/file of all community resources, including phone numbers.Promotes resident rights and informs residents about how to exercise them. Establishes a positive and socially therapeutic environment by participating in staff training and policy development, for example orienting new staff to Resident Rights and resident behaviors. Participates in the Behavior Management Program, recommending alternatives to restraint or drug therapy, and arranging referrals to mental health professionals as needed. Coordinates relocation planning according to Relocation Policies and Procedures, including advice and referral to community resources before and during relocation. Assists the Administrator or Customer Service Coordinator with Resident Satisfaction surveys. If also functioning as the Admissions/Customer Service, fulfills the duties of this position as described in that job description.The preceding list of essential functions is not all-inclusive and may be supplemented.
KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of current Federal and State laws and regulations that apply to Social Services in a long-term care setting. Ability to effectively present information and respond to questions from groups of managers, clients, staff, and the general public. Ability to calculate figures and amounts such as discounts, interest, percentages, etc. Ability to define problems, collects data, establish facts, and draw valid conclusions. Has the ability and emotional stability to deal with upset residents or families in all circumstances. SPECIAL REQUIREMENTSMust be able to hear the conversational voice. Is able to work overtime WORKING CONDITIONSWorks in a climate-controlled and well-lighted environment with a smoke-free policy. Works in an office and throughout the building daily. Is continuously subject to interruptions, noise, and odors daily. Has low risk of exposure to infections, but receives training in handwashing practices and has access to personal protective equipment if needed. PHYSICAL DEMANDSThe physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of the position. Reasonable accommodations may be available for individuals with disabilities.Lifting/Carrying 1-10 lbs.Frequently - (31-60%) Lifting/Carrying 11-25 lbs.Occassionally - (1-30%)Lifting/Carrying 26-50 lbs.Occassionally - (1-30%)Pushing/Pulling 20-50 lbs.Frequently - (31-60%) Pushing/Pulling Over 50 lbs.Occassionally - (1-30%)Climbing/BalancingOccassionally - (1-30%)Stooping/BendingFrequently - (31-60%) Standing/SittingContinuously - (61-100%)WalkingContinuously - (61-100%)TravelOccassionally - (1-30%)