The principle objective of this position is to act as a primary outreach worker and contact for the Supplemental Nutrition Assistance Education & Outreach Program (SNAP), formerly known as food stamps. Duties include, but are not limited to: educating potential food stamp recipients at Food Bank Partner Agencies throughout the CAFB 21-county service area. This position serves as a resource to assist other regional partners as well as provide application assistance for potentially eligible individuals. It will be essential to maintain excellent working relationships with non-Food Bank partners to the program, and meet all tracking and reporting requirements of the grantor and CAFB.
This position is a one year, grant-funded position. The initial grant period will run from January 1, 2013 to December 31, 2013.
Extension of the position beyond the grant period is not guaranteed and is dependent on funding.
Act as a primary contact with CAFB Partner Agencies to provide outreach, education, and application assistance to potential SNAP recipients, with a focus on SNAP-eligible seniors and other underserved groups.
Develop new relationships with community partners where such relationships will improve the outcome of the program, in particular partners who serve SNAP eligible seniors and other underserved groups.
In coordination with the supervisor, build and maintain a referral network of service providers, businesses and other organizations who serve SNAP eligible seniors and other underserved groups.
Spend portions of work week in both the field and office as appropriate, providing assistance to potentially eligible SNAP. recipients through communication formats including online, fax, telephone, mail, or hard copy delivery.
Meet all scheduled reporting requirements. Maintain daily records of all activities and outreach, utilizing data tracking software and spreadsheets.
Attend necessary training sessions and perform other duties as required to support the program.
Other duties as assigned.
Education, Experience, and Training
Two to five year’s full-time, wage-earning experience in social services outreach within a non-profit organization.
Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) in Social Work or related field.
Bilingual in Spanish required.
Must possess and maintain a valid Government Issued Driver’s License.
Knowledge and Skills
Excellent written, oral and interpersonal communication skills. In particular, the ability to understand and organize detailed information and to write about or talk extemporaneously on that information.
Ability to juggle multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment.
Basic understanding, familiarity, and sensitivity to hunger and poverty issues.
Ability to work cooperatively and productively within a high performance, results oriented, environment
Ability to work independently with minimum supervision.
Exercise good judgment and discretion; strong ethical character capable of handling confidential information.
Proficiency in Microsoft applications such as Word, Excel and PowerPoint. Proficiency with the Internet and non-profit software
Demonstrates superior customer service and organizational skills.
Feeding America - 14 months ago